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  • January 24, 2017 at 8:18 pm #1344122
    s_mocko
    Participant

    Hi

    my whole site is in bold and by doing a search here i found that my topbar did not have a strong closing tag. I add the close tag for the topbar but when i click save and publish it doesn’t save.

    tried it on different browsers too.

    http://www.eurekawellness.com.au

    January 24, 2017 at 8:21 pm #1344125
    s_mocko
    Participant

    username s_mocko@yahoo.com

    January 24, 2017 at 8:22 pm #1344127
    s_mocko
    Participant
    This reply has been marked as private.
    January 24, 2017 at 8:57 pm #1344144
    s_mocko
    Participant

    Hi I deactivated all plugins and that didn’t work.

    January 25, 2017 at 4:05 am #1344451
    Friech
    Moderator

    Hi There,

    Thank you for writing in! But I was able to save the changes I made on your Customizer. I did close the </strong> and </p> tag and added the link “Eureka wellness”.

    Please clear your caching plugin (Cloudflare) and browser’s cache.

    Cheers!

    January 31, 2017 at 5:43 am #1352127
    s_mocko
    Participant

    Hi,
    What you did worked and I purged all cashe and everything and it is still not saving anything I make changes to. I am trying to delete this at the end of the topbar. <span style="color:white;">"</span>            </span> <strong><a href="http://eurekawellness.com.au/my-account/">Eureka wellness</strong></p>

    I was trying to get rid of the eureka wellness link you added. The was something I was wanting to get rid of as well.

    Can you think of another reason why this would not be saving for me on end?

    January 31, 2017 at 7:45 am #1352218
    Christian
    Moderator

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

    January 31, 2017 at 5:08 pm #1352882
    s_mocko
    Participant

    Hi I had already did that as mentioned previously.

    January 31, 2017 at 5:33 pm #1352906
    s_mocko
    Participant

    I I turned off all plugins, cleared cache in cloud fare, server and browser. It will not save the changes in customizer. Will not save any changes. not just the topbar.

    January 31, 2017 at 5:37 pm #1352908
    s_mocko
    Participant

    And I tried it on my phone where I had never been on before. Still did not save changes.

    January 31, 2017 at 7:47 pm #1353077
    s_mocko
    Participant

    I fixed it. Not sure what I did. I went into the edge browser and something worked. I also did the wp-config limit. SO so maybe that was it.

    Regards

    January 31, 2017 at 8:43 pm #1353107
    Nico
    Moderator

    Happy to hear that.

    Feel free to ask us again.

    Thanks. 🙂

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