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Archive / Customizer freezes and then sends me to "Aw Snap" page in Chrome
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  • February 2, 2017 at 4:31 am #1355018
    digifund
    Participant

    Hi,

    I’ve been having trouble using the Customizer lately. I open it up and the browser works on it, but it freezes up and redirects me to the browser error page. This seems to be a problem in Chrome only.

    Any ideas?

    February 2, 2017 at 4:36 am #1355022
    digifund
    Participant
    This reply has been marked as private.
    February 2, 2017 at 6:50 am #1355135
    Christian
    Moderator

    Hey there,

    Please check if you have installed browser extensions. Please disable everything then check if the issue persists.

    Thanks.

    February 2, 2017 at 11:30 am #1355464
    Jeffrey L
    Participant

    FYI, if you’re using Dashlane to manage passwords, try disabling it.

    February 2, 2017 at 7:40 pm #1356059
    Friech
    Moderator

    Hi There @digifund,

    Yes, try disabling all your browser extensions if it resolves the issue. If not, please provide us login credentials in private reply so we can take a closer look.


    @jlukes42     Thank you for chiming in.

    Cheers!

    February 3, 2017 at 6:44 am #1356664
    digifund
    Participant

    Yep, I use Dashlane. Disabled it and working fine now. Thanks!

    February 3, 2017 at 8:52 am #1356789
    Rahul
    Moderator

    Glad to hear it!

    Feel free to ask us again if you have anything further to ask.

    Thanks!

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