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[Frank S]

Hey guys,

I am building a new website. when I try to get to the customizer, Appearence > Customize, I get this message:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 5120 bytes) in /home/-deletedforprivacy-/public_html/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 448

I have no problem with my own site and the Customizer on my own site works fine.

UPDATE:
Now, I am getting a Fatal Error when I try to go to many links from the Dashboard. For example, when I try to go to my Settings from the Dashboard, I get:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 2560 bytes) in /home/-deletedforprivacy-/public_html/wp-content/plugins/dropbox-backup/modules/class-wpadm-running.php on line 35

The links that I Can NOT go to from the Dashboard and I get a Fatal Error message on are:

Jetpack, Posts, Portfolio, Media, showcases, pages, comments, Ess. Grid Posts, Appearance, Plugins, Users, Settings, and Yoast SEO.

The links that I CAN go to from the Dashboard:

Dashboard, X Addons, links, Contact, Tools, Visual Composer, Layer Slider WP, Slider Revolution, The Grid, Ess. Grid, A Punch Fonts, Backwpup, and Cornerstone.

SECOND UPDATE:
I deleted the Contact Form 7 on my godaddy server and all links now work except “Customize”. Still, when I try to open the Customizer, Appearence > Customize, I get a fatal error or a “Page Not Found” page.

Please let me know what might be the problem.

PROBLEM SOLVED:

Added:
define( ‘WP_MEMORY_LIMIT’, ’64M’ );
before wp-settings.php inclusion line in the wp-config.php file under public_html/wp-config.php.

Please let me know if I should leave this comment here for others or if I should delete it. It seems that Contact Form 7 is incompatible with new WordPress update and with less than 64M memory the Customizer fails to work.

Thank you very much.

[Rue Nel]

Hello There,

Thanks for writing in! A loading customizer screen would probably because you have exhausted your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

To increase your WP memory limit, please follow the instructions here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[Author]

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