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  • February 13, 2017 at 3:42 pm #1369568
    HamptonsLuxe
    Participant

    Hi,

    The customizer won’t save. It does with some changes but stops, for example, when I try and create menu items & change fonts or footers…. NOTHING IS WORKING.

    Please help this is my 2nd complaint with this Theme and is costing me a lot of hours of frustration now.

    Best,

    -Wade

    February 13, 2017 at 4:07 pm #1369592
    HamptonsLuxe
    Participant
    This reply has been marked as private.
    February 14, 2017 at 12:21 am #1370050
    Rupok
    Member

    Hi there,

    I have tried toggling some options in Customizer and tried saving them which works perfectly. I am not sure where you have created menu items from Customizer or set font for footer. Can you point us that so that we can try to replicate the issue?

    Thanks!

    February 14, 2017 at 3:09 am #1370173
    raff2145
    Participant

    I’m having the same issue, suddenly cannot save anything in Customizer at all. Using a fresh demo layout, I go to “Customize” in the toolbar and all works as expected until I save. The button never changes to “Saved”.

    February 14, 2017 at 3:47 am #1370203
    Christian
    Moderator

    Have you already followed the suggestions at https://community.theme.co/kb/solutions-to-potential-setup-issues-customizer/?

    Thanks.

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