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  • #367900

    viewbyvideo
    Participant

    Hi there,

    Is it possible to alter the CSS to make a WuFoo form look like the Contact form in X-theme? Just as example, I’ve embedded a Wufoo form to this page:

    http://www.viewbyvideo.tv/2015/order/

    Of course, it doesn’t look as good as the contact page. Is it possible?

    #368065

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! You can add your custom CSS rules into your Customizer, Custom > CSS area using the menu Appearance -> Customize.

    Hope that’s clear.

    #368195

    viewbyvideo
    Participant

    Hi

    Yes, I know where to add it but for the non-coders, is there already some code that exists for such a thing?

    #368376

    Rupok
    Member

    Hi there,

    Thanks for updating! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #379223

    viewbyvideo
    Participant

    I understand – no worries.

    I’ve actually opted with Formstack. However, it’s stopping the page backgrounds from appearing:

    http://www.viewbyvideo.tv/2015/order/

    Is there a way to fix this?

    #379382

    Rue Nel
    Moderator

    Hello There,

    Please re install X and Cornerstone. There were files that may have been corrupted during the update. You can review our update guide.

    If you have problems reinstalling X and Cornerstone, would you please provide us the url and access information of your site so we can take a closer look. Once you have provided us with your URL, we will be happy to assist you with everything in reinstalling X and Cornerstone plugin.

    To do this, you can make a post with the following info:
    FTP credentials
    – hostname
    – username
    – password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #380379

    viewbyvideo
    Participant
    This reply has been marked as private.
    #380470

    John Ezra
    Member

    Hi there,

    Thanks for updating the thread! The code seems to not affect backgrounds on a local test. Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #382242

    viewbyvideo
    Participant
    This reply has been marked as private.
    #382400

    Jade
    Moderator

    Hi there,

    I can’t seem to login using the details you have provided. Can you please double check it?

    Thank you.

    #382423

    viewbyvideo
    Participant
    This reply has been marked as private.
    #382501

    viewbyvideo
    Participant
    This reply has been marked as private.
    #382627

    Lely
    Moderator

    Hello There,

    Thank you for the admin credentials. Please note that script like below should be added properly and not inside the raw content element.
    <script type="text/javascript" src="https://vbv.formstack.com/forms/js.php/your_booking"></script>
    Please setup a child theme.
    Then add the following code in child theme’s functions.php file:

      function my_custom_head_script() {
      ?>
        <script type="text/javascript" src="https://vbv.formstack.com/forms/js.php/your_booking"></script>
      <?php
    }
    
    add_action( 'wp_head', 'my_custom_head_script', 99999 );
    

    Hope this helps.

    #384567

    viewbyvideo
    Participant

    Thank you.

    I’ve setup a child theme, added the code to the functions.php and simply added <script type="text/javascript" src="https://vbv.formstack.com/forms/js.php/your_booking"></script> to the page normally. However, this has not resolved the issue.

    I have had to make the site live as it was important, so the new page is located at http://www.viewbyvideo.tv/order/ but all FTP and admin access details remain the same.

    Please help.

    #384834

    Nabeel A
    Moderator

    Hi again,

    Upon checking your site I see you’ve not activated your Child theme that’s why changes are not visible. Please activate your Child theme to see your changes.

    Thanks!