[jbbaille2Participant]

Hi Support!

Everything is explained on the video: I put a CSS style in the CSS editor, and it seems that it is not taken into account when inspecting the web page… Have you got an idea why? Thank you very much!

Cheers, JB

PS: it is strange, there is no more “set as private” button!

[Paul RModerator]

Hi JB,

Thanks for writing in!

Kindly upload your video to your site and send us the link as it exceeds the upload limit here in the forum.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[jbbaille2Participant]

This reply has been marked as private.

[NicoModerator]

Hi Jbbaille2,

Thanks for the details.

The CSS will not reflect to the site because it does not have the same id in your custom CSS. The id in your html is changing and it is not static.

You can use the class instead.

.post-6 .master-slider-parent .ms-parent-id-1{
// Your CSS goes here;
}

Hope it helps.

Thanks.

[jbbaille2Participant]

Thank you, I understand that the id is not static. However, I tried your code, and for reason I don’t understand, it is not taken into account… Do you know why?

[jbbaille2Participant]

This reply has been marked as private.

[Paul RModerator]

Hi,

You can try this code instead.

.post-6 .entry-content .master-slider-parent.ms-parent-id-1 {
    position: absolute !important;
    top: 0px !important;
    left: 0px !important;
    width: 100vw !important;
    height: 100vh !important;
}

Hope that helps

[jbbaille2Participant]

Sorry it still doesn’t do anything…

[ChristianModerator]

Our Customizer Custom CSS works (see attachments).

It looks like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

[Author]

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