[LorieParticipant]

Hi ~ I’ve set up a linked product (cross sell) for this product: http://eww.academyofthehorse.com/product/water-well-hand-pump-4-to-25/

When is added to the cart, this product should theoretically show up: http://eww.academyofthehorse.com/product/water-well-hand-pump-extension-set/

but it doesn’t. I’m thinking I’m missing something simple?? Can you take a look:

[LorieParticipant]

This reply has been marked as private.

[DarshanaModerator]

Hi there,

Thanks for writing in! You need to enable the Cross Sell option under Appearance -> Customize -> WooCommerce -> Cart to display those products when you’re on the cart. I have enabled it for you, so that you will see the product now.

Thanks!

[LorieParticipant]

You are so wonderful. Thank you!

[Prasant RaiModerator]

You are most welcome. 🙂

[LorieParticipant]

Ok. That worked, but why isn’t there an add to cart button on these products? I don’t want people to leave the cart – I want them to simply add another product. This seems to be the standard woo-commerce set up, so again, I’m not sure what I did wrong. In the woo commerce documentation it shows it that way: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/ Also, can I have more information about these products than just the picture, name and price?

http://eww.academyofthehorse.com/cart/

This could be because I have some custom CSS: }.woocommerce li.product:hover .entry-header .button, .woocommerce-page li.product:hover .entry-header .button {
display: none;

This was designed to keep the hover button showing on this page because I want people to learn more about the products first on this page: http://eww.academyofthehorse.com/product-category/water-well-hand-pumps/ Is it possible to have the short description on this page as well as the title?

Thanks a ton. I haven’t done a cart before so it’s all a bit new.

[Rue NelModerator]

Hello There,

To be able to display the add to cart button in the related or up sells products, please update your code and use this instead:

.woocommerce li.product:hover .entry-header .button, 
.woocommerce-page li.product:hover .entry-header .button {
    display: none;
}

.woocommerce .related li.product:hover .entry-header .button, 
.woocommerce-page .related li.product:hover .entry-header .button,
.woocommerce .up-sells li.product:hover .entry-header .button, 
.woocommerce-page .up-sells li.product:hover .entry-header .button {
    display: block;
}

Hope this helps. Kindly let us know.

[LorieParticipant]

Thank you so much but that did not seem to change anything. Ideas?

[RadModerator]

Hi there,

Looks like there is a broken element, it shows multiple instances of <a></a> within the product element. Would you mind providing your FTP login credentials as well?

Thanks!

[MagnifyreParticipant]

Hello,

I am also having trouble with the cross sells showing up in the cart page, even though it is enabled with the customizer. For example, I set up cross sells with three products on this page: https://gthemattressguy.com/product/liquidation-cali-king/

I would like visitors to be able to add the cross sells to have an add to cart button within the cart section.

I will provide login credentials in a private message.

Thanks!

[MagnifyreParticipant]

This reply has been marked as private.

[DarshanaModerator]

@magnifyre

It seems that you have enabled under construction mode. Could you please provide us a way to access your site? so that we can check your site.

Thanks!

[MagnifyreParticipant]

I disabled under construction so you should be able to access the site now!

Thanks!

[Rue NelModerator]

Hello There,

Thanks for updating in! I have checked your site and it turns out that the related products and upsell product settings in the customizer were disabled. http://prnt.sc/dp5682

So I went ahead and enabled it. It is already showing now. Please check your site.

[MagnifyreParticipant]

Hello,

Thanks for your response, however, that’s not what I was looking for. I want to enable cross sells in the cart only – not on the product page. Specifically, I would like metal frames and box springs to show up as “add-ons” or “related products” within the cart page. In that same screenshot, you’ll see that cross sells are turned on, but they are still not showing up in the cart.

Thanks in advance!

[Author]

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