[jajafishParticipant]

Hi There,

It seems that the email field on the checkout page is non-existent with our theme.
Due to this you can not create an account during the checkout process.

Please let me know what would be causing this problem.

To see what I am speaking in regards to – please visit MONQ.com > add something to the cart > attempt to checkout and click “create an account”

Thanks in advance!

[Prasant RaiModerator]

Hello There,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[jajafishParticipant]

This reply has been marked as private.

[JackKeymaster]

Hi there,

Thanks for supplying the additional information.

I’ve logged in and checked this and in WooCommerce > checkout manager > billing fields, you had “remove field entirely” checked next to the email field. I’ve unchecked that and it’s now showing correctly. 🙂

Hope this helps. Thanks!

[jajafishParticipant]

Works great!

Thank you very much!

Best Regards,
Aaron

[RupokMember]

You are welcome Aaron!

Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

Thanks for using X.

Cheers!

[jajafishParticipant]

Hi There!

In fact I have one other problem I am facing… It seems that when a customer clicks “Add To Cart” on our home page that they don’t receive any type of notification or redirection to the checkout page. Is there a ‘standard methods’ of notifying a customer that they added an item to their cart with X? or a way to redirect them to the cart/checkout page?

Thanks in advance!
-Aaron

[RupokMember]

Hi there,

Thanks for updating. It seems “Added to card” notification is working on product page correctly – http://prntscr.com/8ogla2
So it might not work on home page or any other page if you use shortcode to display product. Would you please let us know how you have added the products on home page?

Cheers!

[jajafishParticipant]

Hi!

Yes it is working on the products page, but we have added the shortcode to the homepage and it is not working there as you described above. 🙂

Is there a better way to add it to the homepage that will include a animation/redirect?

Here is the code we have inserted on the homepage.

`[gap size=”5.313em”]
[products columns=”4″ ids=”1691, 350, 349, 345, 343, 328, 286, 342″ order=”desc”]
[/content_band]

Thanks!

[LelyModerator]

Hello Aaron,

By default, notices is available on product and shop page only.
I am not able to login to your http://FTP.Please check this thread:https://wordpress.org/support/topic/woocommerce-successfully-added-to-cart-message-not-displayed . You may try the suggestion under Short answer.
Then instead of this part:

<?php
do_action( 'woocommerce_before_my_page_page' );
?>

You may add this instead to your child theme functions.php

if(is_front_page()){
do_action( 'woocommerce_before_my_page_page' );
}

Hope this helps.

[jajafishParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Sorry for the confusion, woocommerce ajax notice is only available for shop page. Regretfully what you’re trying to achieve isn’t a feature offered by X. It could be possible with custom development, but this would be outside the scope of support we can offer. You may wish to consult a developer to assist you with this. X is quite extensible with child themes, so there are plenty of possibilities. Thanks for understanding. Take care!

[Author]

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