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  • October 14, 2015 at 9:33 am #624884

    CarolynSueLogan
    Participant

    Okay, thank you very much

    Carolyn

    October 14, 2015 at 9:38 am #624896

    CarolynSueLogan
    Participant

    Oh just one last question as you said you would want to know all info. I was living with bad internet when I downloaded the setup. If I back up my site with a backup program and also the configurations within customerizer, is it possible to restore my site without having to do it?

    ty

    all the rest I will start a new post as I am going to call host today

    Carolyn

    October 14, 2015 at 10:54 am #625011

    Rupok
    Member

    Hi Carolyn,

    Yes you can restore your site if you have backup and it’s always recommended to take full backup of your site.

    Cheers!

    October 14, 2015 at 12:13 pm #625112

    CarolynSueLogan
    Participant

    Thank You

    October 14, 2015 at 1:43 pm #625262

    Zeshan
    Member

    You’re welcome! 🙂

    October 20, 2015 at 9:49 pm #633499

    multimediamakers2
    Participant

    Hi

    In my case it’s the RevolutionSlider causing Cornerstone not to save work. I solve it by deactivating the plugin first and then editing in Cornerstone.

    Cheers

    E

    October 21, 2015 at 12:42 am #633631

    Paul R
    Moderator

    Hi,

    Revolution Slider shouldn’t prevent Cornerstone from saving, we are running revslider and cornerstone across our demo sites and test sites and all seems to be working fine.

    Try increasing your memory limit by adding the code below in your wp-config.php file located at the root directory of your site.

    
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line – /* That’s all, stop editing! Happy blogging. */

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks.

    December 6, 2015 at 4:05 pm #694591

    paulgreiner
    Participant

    I’m having this issue as well, and I’ve added no plugins– I only have what came with the theme.
    What do I do next?

    December 6, 2015 at 6:32 pm #694702

    Rue Nel
    Moderator

    Hey @paulgreiner,

    Please make sure that you are up to date. Cornerstone 1.0.10 is available now! See this thread for up to date information and our latest Changelog.

    To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    December 6, 2015 at 8:03 pm #694805

    Andrew B
    Participant

    Everything updated… Icons will not save or change from the boat in cornerstone.

    December 6, 2015 at 8:50 pm #694848

    Rad
    Moderator

    Hi Andrew,

    Icon selection is a confirmed bug and we’re still working on it 🙂

    Thanks and stay tuned.

    February 29, 2016 at 4:37 pm #817409

    SylviaPietzko
    Participant

    Hey there,

    I’m absolute new to X and Cornerstone, and I’ve got the same problem!
    Even my very first steps – adding some sections and a picture – won’t be saved!
    I get the warning alert YOU HAVE NOT SAVED ANY CHANGES when I try to go back to the dashboard, and my page doesn’t show any of my changes in the preview. Although I see the green success ribbon after clicking on SAVE.
    I deactivated all of my other plugins except of the maintenace mode plugin.

    Can you help me please?

    Best,
    Sylvia

    March 1, 2016 at 12:06 am #817844

    Paul R
    Moderator

    Hi Sylvia,

    Can you confirm that you are fully updated? (Theme and Plugins)

    The latest version numbers as of this time are: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    X Theme 4.3.4
    Cornerstone 1.1.3

    If you find anything to be out of date, you can review our update guide.

    If issue persist after updating you can try adding this in your .htaccess file located at the root directory of your site.

    
<IfModule mod_security.c>
SecFilterRemove 001420
</IfModule>

    Hope that helps.

    March 1, 2016 at 8:31 am #818492

    SylviaPietzko
    Participant

    Hi,

    for I have just installed the whole package yesterday, everything is updated!
    And adding the code to the htaccess (I put it at the end of the other stuff) doesn’t solve the problem either.

    Sylvia

    March 1, 2016 at 3:41 pm #819052

    SylviaPietzko
    Participant
    This reply has been marked as private.
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