[CarolynSueLoganParticipant]

And what does it mean under PHP Version: 32BIT OS. My operating system or the system my site is on? sorry for all the questions, I just need to get this resolved as I can no longer work on my site due to it not saving my work.

Thank you
Carolyn

[CarolynSueLoganParticipant]

With all my plugins activated it shows Memory usage : 21.44 MB. So I guess I am confused, calling my host back today as they need to explain to me.

thank you again

Carolyn

[CarolynSueLoganParticipant]

Okay, I was on phone with host today. He reminded me that I may have other sites in my account that is using php memory. But he was looking and he did up the memory usage per page use since the error seems to be with that particular page. On your end, others who have looked into this have created new pages and no problem saving to them. So this tech today upped memory usage per page and refreshed my wordpress. He asked me to ask you if you could replicate that error that you had posted here about the memory usage, so that we can see if that cleared that up.

Thank you
Carolyn Logan

[CarolynSueLoganParticipant]

Sorry to be writing again. Well I need to start a new page. But not sure the best way to go about it. I need to duplicate what I have done. I believe that page for some reason is corrupted. I am able to go into other pages and save anything I do except for that one page.

Thank you
Carolyn

[CarolynSueLoganParticipant]

I have totally had it right now with this theme and could really use some answers. I believe my page I was working on is corrupted and if it is not, I need to know how I can fix it. If you login into WP and go to pages and click where you have to edit the page title etc, it gives the same error that you all posted here…

<br />
<b>Fatal error</b>: Out of memory (allocated 123469824) (tried to allocate 382393 bytes) in <b>/homepages/20/d130946297/htdocs/clickandbuilds/Teamwork/wp-includes/wp-db.php</b> on line <b>2698</b><br />

that was your error you posted and here is the one when you try to go to edit for the page name etc:
Fatal error: Out of memory (allocated 122683392) (tried to allocate 141048 bytes) in /homepages/20/d130946297/htdocs/clickandbuilds/Teamwork/wp-includes/wp-db.php on line 1389

Can someone please help me…

And if I have confirmed with hosting company that I am getting all the php I am allocated which is 128, and I am only using a total of under 50 per my hosting package, then someone please help me. I have tried to start the page over and I just can’t deal with it anymore. I am new to all this and this is very upsetting as I had planned on showing the website by tomorrow nite to my client. I don’t know where to begin anymore or what I’m doing as I am new to css and wordpres.

My page won’t save, but all the others do within using the same customization. The page is giving that error when you try to go to the area where you change the name of the page.

Thank you
Carolyn

I am not good enough at wordpress yet to throw up another site duplicated like the one I just did.

[RadModerator]

Hi Carolyn,

Memory usage varies, 15.7mb is memory used up when you tested it on that time only. It could 0mb up to the max mb depending on currently running script.

For example, woocommerce plugin itself requires 64mb max but it doesn’t always use 64mb. It’s a peak usage when all woocommerce features runs the same time.

Given that every plugin and theme has memory recommendation, it’s best to add up all those memory recommendation to set a memory limit. 128mb to 256mb is good.

And memory limit does not guarantee that you have reserved memory. Example, if you have 3 sites that each has 128mb limit, it doesn’t mean you have 384mb. Your three site will share the same 128mb. If your two site used up 98mb, then your 3rd site can only use the remaining 30mb. That’s the problem of shared sites.

Don’t worry about 32bit, any configuration is not related to your machine but at your hosting’s machine only 🙂

Your page is not corrupted, it just that in your script there is a feature that requires larger memory, that could be caused by loop or memory leakage.

I tried to login but it’s not working anymore. I’d like to get a copy for you content where this error appearing. You can also export your cornerstone content as template. Edit your page then go to your cornerstone’s templates, then click save and download. You should get a .csl file and you may provide it here so I could test it too.

Thanks.

[CarolynSueLoganParticipant]

I removed that page this morning. When you are in wordpress and you go to pages, and when you click on that page, it gives a white page with that error going across the top. It even gave me a hard time when I removed the page. All my other pages work fine. I recreated the page over the last 2 days before removing the one that would not save. I am praying that as I add the plugins back in that I won’t have the same issue. I need to show several image galleries and I’m afraid it may take up too much php memory for that. So I don’t really know where to go from here because I don’t know enough about all this.

Thank you for responding

Carolyn

[CarolynSueLoganParticipant]

My new page is here for now: http://teamworksportswear.com/demo-home-2
but I don’t have all the plugins running in it yet.

Thank you
Carolyn

[Paul RModerator]

Hi Carolyn,

I think your best option is to upgrade your hosting to a higher memory limit.

But before that you can try optimizing your images and caching your pages so it won’t use too much memory.

https://community.theme.co/kb/performance/

Hope that helps.

[CarolynSueLoganParticipant]

Thanks, I always optimize my images. I have been playing with graphics for years, and I just got my associates in graphic art and january I am going for my bachelors in web design and development.

I totally understand about the memory thing. I barely have anything on my shared hosting plan. I went ahead and deleted out old stuff off there 2 days ago just to be sure.

I am just curious, if it’s truly a memory problem… then you are saying that it’s normal for a wordpress page to be clicked on within wordpress backend, and a white page come up instead on the normal interface, with the error running along the top? If it were a memory problem and I turned off all plugins and removed everything off my host, then why didn’t the memory problem resolve? and in the same time I could open other pages and save to them? Please help me to understand where you are coming from. Because it truly does not make since especially that I turned off all plugins and only had my regular boring page.

Thank you
Carolyn

[JackKeymaster]

Hi there Carolyn,

I’ve just tried to login, but am afraid it’s not working currently, would you mind providing new wp-admin login details please in a private reply and we can then confirm if it is a memory limit issue.

Thank you for your patience. 🙂

[CarolynSueLoganParticipant]

Thank you guys. I don’t have that problem anymore because I deleted that page. It even hung up when trying to delete it. But no problems now whatsoever with it saving. I am very happy that it’s working now.

[FriechModerator]

Hi Carolyn,

Glad you sorted things out. It could be other factor, but most probably (and commonly) it is a memory leak.

Thanks!

[CarolynSueLoganParticipant]

Okay, so it is some type of problem as it is doing it again today. I am not even using revolution slider, but the other soliloquy one. I did some screen shots and please if you could tell me if this is the common for the memory leak issue.

Thank you guys

as you can see when I click on the home button or edit to change the page name, I get the white page. Is that from me editing the name? I was worried cause I know once you use cornerstone to edit with you are not suppose to edit the front page with wp editor but I thought changing the name was okay.

Thanks
Carolyn

[Paul RModerator]

Hi Carolyn,

After reviewing the information provided above, I would try checking with your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Typically, this is due server configuration problems (i.e. underpowered, traceroute issues, packet loss, permissions errors, et cetera). Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you. If the problem you are experiencing persists after working with your host, don’t hesitate to let us know and we will be happy to assist you. Any relevant information that you can share with us from your host is also greatly appreciated as it will help us to better ascertain the source of the problem.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks

[Author]

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