[CurtisTarantinoParticipant]

Hi there,

Thanks a lot for the work you put in this theme.

I’m having an issue with cornerstone though. Recently, it started too be extremely slow and unresponsive. Sometimes, it freezes and I have to close the page (and lose all the changes I just made) and restart again.

It’s definitely a problem since I can’t modify the cornerstone pages anymore. Now I’m stuck.

Thanks a lot.

[FriechModerator]

Hi There,

Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

In the meantime, try adding this in your wp-config.php located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Cheers!

[CurtisTarantinoParticipant]

I figured it happens when I try to add specific items like “icon list” or “image”. See screenshot.

[FriechModerator]

It seems we submit our post simultaneously, please read my post above.

Thanks.

[CurtisTarantinoParticipant]

This reply has been marked as private.

[Paul RModerator]

Hi,

I tried cornerstone and I can’t seem to replicate the issue.

I went ahead and added the code.

Can you try again, is it happening on a specific page?

You could also try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks

[CurtisTarantinoParticipant]

Thanks a lot for your fast reply.

Unfortunately, the issue is still here. It does that when I add the item “Icon List” and that I click on one of the icon to try to customize it.

You can’t replicate this issue by doing that?

I’ve tried to disable my third party plugins, but the problem persists.

[Rue NelModerator]

Hello There,

Thanks for updating in! You may have exhausted your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

I went ahead and increased your PHP memory limit. Please test your site again.

[CurtisTarantinoParticipant]

Hi there,

Thanks for your help. Unfortunately, it still doesn’t work. I still have the freeze when I click on one of the icon of the list. And I have to reboot the page entirely.

I really have no idea of what is causing that

[ChristianModerator]

I have changed the icons in this test page http://powerfitfusion.com/_an-x-test and I haven’t experienced any freezing. Please clear your browser cache and check again.

Thanks.

[CurtisTarantinoParticipant]

Apparently, it’s working fine now.

Thanks a lot for whatever you did to my website lol.

Awesome support!

Have a great day guys

[FriechModerator]

Glad things sorted out, Rue Nel post above that he increased your PHP memory limit so that might taking effect just now.

Cheers!

[Author]

Posts