[lovebottParticipant]

hi

I am having this same problem x is valid but cornerstone is asking to be validated ?

[ChristopherModerator]

Hi there,

Do you confirm that you’ve already followed our previous replay and it didn’t help?https://community.theme.co/forums/topic/cornerstone-not-validating-but-x-is-validated/page/2/#post-1146985

If you need further assist, kindly open a new thread and provide us with URL and login credentials.

Thanks.

[Pieter A.Participant]

This reply has been marked as private.

[JoaoModerator]

Hi Pieter,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password (The given above don´t seem to be working)
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks

Joao

[Pieter A.Participant]

This reply has been marked as private.

[JoaoModerator]

Hi There,

Your theme is installed on the incorrect folder it is installed at:

wp-content/themes/xtheme/x

it should be at:

wp-content/themes/x

Hope that helps

Joao

[Pieter A.Participant]

What about the files “extensions” and “licencing”, what level should theu be at?

[FriechModerator]

Hi There,

Cornerstone and Extensions does not ask for validation when you activate the X|Theme properly. And first step of that is installing the X|Theme in the correct directory.

wp-content/themes/

After moving the x folder on that directory and if the Cornerstone still ask a validation code, please revoke and re-validate the site. You can follow the guide provided here.

Hope it helps, Cheers!

[lovebottParticipant]

Having the same issue

I have changed the folder to x , unsigned the site and reassigned the site

cornerstone asks for purchase code but when i enter my
Envato Purchase Code it tells me its invalid

Kind regards

james

[FriechModerator]

Hi James,

Did you moved the x folder to /wp-content/themes/ or did you just rename a folder?

You dont need to validated the Cornerstone, if the x|theme is active.

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[lovebottParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

It should be exactly as /wp-content/themes/x/. There should be no other names than /x/ folder. I do see another x folder which is correct, how about activating that one? Please backup your site before switching themes with different names, it can reset your menu and widgets.

Thanks!

[lovebottParticipant]

errmm i a bit stuck ?
i have deleted all the folders except x

cheers j

[ChristopherModerator]

Hi there,

@lovebott
Please activate X theme.

Thanks.

[lovebottParticipant]

Duh , little bo bo there thank you

James

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