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Archive / Cornerstone not validating, but X is validated (Page 3)
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    Posts
  • September 1, 2016 at 8:16 am #1156804

    Joao
    Moderator

    Glad to hear it,

    Let us know if you need further help

    Joao

    September 20, 2016 at 7:42 pm #1183887

    citrusstudios
    Participant
    This reply has been marked as private.
    September 21, 2016 at 2:07 am #1184253

    Friech
    Moderator

    Hi There,

    Please provide us your site URL and login (password) in private reply as well, so we can take a closer look.

    In the meantime please navigate to your Manage Licenses page here: https://community.theme.co/my-account/
    And make sure that your license is assign to the correct URL.

    Thanks.

    September 22, 2016 at 1:00 pm #1186759

    citrusstudios
    Participant
    This reply has been marked as private.
    September 22, 2016 at 1:33 pm #1186799

    Rahul
    Moderator

    Hey There,

    Thanks for the credentials.

    Upon checking the given URL with the credentials, we can see that you are using an older version of X-theme i.e. v-4.3.2. Kindly update your theme with the latest version i.e. 4.6.2 first. Make sure you are fully updated with everything, Theme and Plugins. You’ll be able to validate your X-theme directly with the Purchase code which will make Cornerstone validated itself.

    Let us know your views on this!

    Thank you.

    October 4, 2016 at 4:50 am #1201727

    spixelZA
    Participant
    This reply has been marked as private.
    October 4, 2016 at 5:45 am #1201770

    Christian
    Moderator

    Hey Denzil,

    Sorry but I couldn’t login using with the given credentials. Please also provide your FTP access so see if X was properly installed.

    Thanks.

    October 5, 2016 at 4:11 am #1203133

    spixelZA
    Participant
    This reply has been marked as private.
    October 5, 2016 at 5:20 am #1203193

    Christian
    Moderator

    Hey there,

    Sorry but keyfile is not allowed. Please provide a password.

    Thanks.

    October 10, 2016 at 3:00 am #1209526

    spixelZA
    Participant
    This reply has been marked as private.
    October 10, 2016 at 3:39 am #1209571

    Rue Nel
    Moderator

    No problem.
    Please let us know then as soon as you have it.

    October 12, 2016 at 4:50 am #1212711

    spixelZA
    Participant
    This reply has been marked as private.
    October 12, 2016 at 4:25 pm #1213615

    Friech
    Moderator

    Hi Denzil,

    Thanks for the credentials, but first please read this post: https://community.theme.co/forums/topic/regarding-404-errors-when-unable-to-validate/ and confirm the following to your hosting.

    - installing cURL support for PHP
– site can reach this domain: community.theme.co
- firewall is not blocking requests to theme.co
– allow_url_fopen is enabled.

    Let us know how it goes.

    Thanks.

    October 13, 2016 at 8:37 am #1214635

    spixelZA
    Participant
    This reply has been marked as private.
    October 13, 2016 at 3:42 pm #1215252

    Rad
    Moderator

    Hi there,

    I checked the error it returns 404, please check this https://community.theme.co/forums/topic/validation-fix-installed-curl-on-my-vps-and-it-works/

    It’s due to cURL issue, please reinstall cURL and make sure the server is restarted.

    Thanks!

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