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  • #1183393

    A_Vinning33
    Participant

    Hello X,
    I have recently finished building a new website locally on my computer, I’ve found the ThemeX and Cornerstone experience to be very smooth indeed. I have found the forum to be great help when I get stuck. However, this time I need to utilise it.

    As the title reads, i’ve been experiencing some problems with Cornerstone after I migrated my website to 1&1. I experienced some issues during migration, but the kind people at 1and1 guided me through the process of importing both the database and files to my new domain.

    My problems occur when I try to save the Cornerstone page, I can click the save button and the green banner saying “Bodacious”/”Have Fun”/”Scintillating” pop up. However, when I then exit cornerstone it questions me as to whether I’ve saved the file. The other problem I’ve got is, if I look on the Cornerstone editor I can see and interact with all the content, but when I exit the editor it disappears and returns to it’s standard form. It will then reappear when i renter the cornerstone editor. I will post some screenshots which will hopefully explain my situation.
    Kind Regards.

    #1183406

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1183416

    A_Vinning33
    Participant
    This reply has been marked as private.
    #1183741

    Nico
    Moderator

    Hi There,

    Thanks for the login details. Would you mind testing for plugin conflicts. Try first the none X theme bundles.

    You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Please try also increasing your PHP memory allocation. You could follow the reply below to check on how to do it. Usually, hosts does not permit any increase of memory try to contact them if it is not possible.

    Help re: Fatal Error: Allowed memory size of X bytes exhausted

    hope it helps.

    Let us know how it goes.

    Thanks.

    #1183788

    A_Vinning33
    Participant

    Hello Nico, I have deactivated all of the plugins except Cornerstone. I have also changed my wp-config to:
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
    Unfortunately, it still doesn’t work. Any other suggestions?
    Kind regards,
    Ash

    #1183818

    A_Vinning33
    Participant

    I have also cleared the cache on Safari and Chrome, unfortunately it doesn’t work after that either. 🙁

    #1184360

    A_Vinning33
    Participant

    Hi,
    I’ve looked on many of the other forum threads, and it seems like many people are suffering the same issue. Many times it’s because an error message has been flagged up by you lot. I was wondering if my site has any error messages that I can narrow down my issue.
    Kind regards.

    #1184521

    Joao
    Moderator

    Hi There,

    There was a mistake during the migration process.

    I ran better search and replace and switched the URLS from :

    http:pilotaware.com

    to :

    http://www.pilotaware.com

    Now everything seems to be working fine,

    Let us know if you need further help,

    Joao

    #1184563

    A_Vinning33
    Participant

    I have created a new WP database with a sql file given to me by wp-migrate-db. I’ve been following one of your tutorial posts. I’ve contacted 1&1 and after a 2 hour long conversation he suggested that I wait for two hours while the cache clears. Apparently it has something to do with a plugin called x-underconstruction. I have disconnected all the plugins except the cornerstone plugin and I have now started running the new wp-migrate-db database on my webspace folder. Unfortunately it still isn’t working, and time is ticking…
    Kind regards.

    #1184578

    A_Vinning33
    Participant

    Hi Joao,
    Sorry, I didn’t notice your message until i’d posted my reply. Unfortunately my end, the ability to save any changes made on Cornerstone is still impossible. I click save on cornerstone and I receive “Bodacious”. However, when I exit the editor it says any unsaved changes will be removed.
    Anymore ideas?

    #1184790

    A_Vinning33
    Participant

    Still not working, here are my problems.
    Cornerstone front end editor not saving changes.
    punctuation in headings appearing as question mark blocks.
    Areas and text missing.
    Host company 1&1 say problem is not with them.
    deactivated all 3rd party plugins

    What I’ve done based on feedback so far.

    Put a php.ini file in wp-content:
    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    Created a new WP database using a themeco certified plugin wp-migrate-db

    #1184794

    A_Vinning33
    Participant

    This image should be number 1.

    #1184795

    A_Vinning33
    Participant

    .

    #1185233

    Rahul
    Moderator

    Hi,

    You can try adding this in your wp-config.php located at the root directory of your site.

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line

    / That’s all, stop editing! Happy blogging. /

    Hope that helps

    #1185412

    A_Vinning33
    Participant

    I’ve already done that… Its listed in my previous post.
    Any more suggestions?