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  • #904486
    Darshana
    Moderator

    @brightboysquad

    I have disabled most of your 3rd party plugins and also I have regenerated your permalink settings to isolate your issue. I have seen a JavaScript error within WP Includes folder path, so could you please try replacing wp-includes folder from a latest WordPress download.

    Also to further investigate this issue, please provide us with your FTP credentials.

    Thanks!

    #904500
    Darshana
    Moderator

    @alexvo2

    Please provide us with your FTP credentials too, to investigate the issue. Next time it’s better to create a separate thread for such specific issues.

    Thanks!

    #904513
    Alex
    Participant
    This reply has been marked as private.
    #905263
    brightboysquad
    Participant
    This reply has been marked as private.
    #905421
    Darshana
    Moderator

    @alexvo2

    Even though you have deactivated CloudFlare plugin, your site is loading through Cloudflare and your name servers are pointed to Cloudflare (http://www.intodns.com/creatorsofweb.com).

    Could you please follow this step first (https://community.theme.co/forums/topic/cornerstone-not-loading-51/#post-903587).

    Let us know how it goes.
    Thanks!

    #905443
    Alex
    Participant

    Hi team,

    Thanks for the quick reply, I want to make sure Brightboyssquad get’s his answer first so I will continue looking for solutions in a new forum post.

    I also had to reactivate my plugins as my “future” clients are starting to question my abilities looking at my site without most of its features.

    Have a nice day,

    Alex

    #906188
    brightboysquad
    Participant

    Dear X Team, Am I still on your radar? I’ve seen you chat and log in to Alex but thats a different site. I am still in “spinner land”. My time is running out and so are my excuses! Please tell me what is going on with the spinners? Is it ETHOS 3? Did I choose the wrong template to design on? (Client already approved the wireframes).

    #906473
    Rad
    Moderator

    Hi there,

    Another support here and of course we’re still here 🙂 , sorry about that. Though, I can’t really find what causes it other a guess. It could be that your hosting uses an external cache/transient storage (similar to Godaddy). Hence, clearing them isn’t working.

    The loading is also due to preview not being cached properly using a transient.

    How about cloning your site to another hosting, or to you local machine? Then let’s try comparing it.

    Thanks!

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