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  • #908957

    Christopher
    Moderator

    Hi there,

    Essential grid is compatible with X, if you’re having any incompatibility issue, please open a new thread and provide us with URL and login credentials.

    Thanks.

    #1044695

    SandboxEd
    Participant

    is essential grid compatible yet?

    The demo content did not appear – cannot create a new grid.

    There is an option in cornerstone to add essential grid – it just does not work at all.

    #1044722

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! Essential grid is fully supported in X. All you need to do is import the full demo data. Once you have imported it, you can create a new page in Cornerstone and insert the grid using the Essential Grid element. You can check out my local test in Cornerstone in this screenshot: http://prntscr.com/bgzzu4

    You have mentioned that it is not working for you, To assist you better with this issue, would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password (only if necessary)

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    And by the way, can you confirm that you are fully updated? (Theme and Plugins)

    Our latest versions are:
    X Theme: 4.5.2
    Cornerstone: 1.2.4
    Essential Grid: 2.0.9.1

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Please let us know how it goes.