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  • February 9, 2017 at 4:44 am #1364113
    giusep71
    Participant

    For some reasons cornerstone is showing in skeleton mode.
    Tried on multiple browsers with the same result.
    Screenshot is attached.

    Can you help?

    February 9, 2017 at 7:12 am #1364250
    Christian
    Moderator

    Hey there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 9, 2017 at 7:29 am #1364267
    giusep71
    Participant
    This reply has been marked as private.
    February 9, 2017 at 10:33 am #1364491
    Rupok
    Member

    Hi there,

    Thanks for writing back with credentials. I have tested Cornerstone on your site and the issue is only related to this certain page. It’s causing by some illegal character or unclosed tag on your Content as you are using nbsp; and other codes within the elements. Let’s check all Text Elements and other elements and refine those HTML, save again and reload. Hopefully that will solve the issue but you need to find the culprit within the content.

    Cheers!

    February 10, 2017 at 2:21 am #1365615
    giusep71
    Participant

    Hi Rupok, can you be a bit more clear?
    I need to know what to delete and where. On which modules etc etc.

    February 10, 2017 at 3:41 am #1365680
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! Rupok is referring to the   character in your text elements (http://prnt.sc/e6vu92). If you need some space between elements, please use gap element or use the element spacing classes. To know more about element spacing, please check it here: https://community.theme.co/kb/element-spacing/

    Hope this helps.

    February 10, 2017 at 7:44 am #1365820
    giusep71
    Participant

    Sorry but I can’t find any &nbsp character in any of the text elements.

    Can you tell which sections are involved? Or fix it for me?

    February 10, 2017 at 7:54 am #1365829
    giusep71
    Participant

    Sorry but I think I found the problem. And was nothing related to &nbsp as you suggested.

    The problem was that I deleted the slider from revolution slider, without replacing with another slider within settings.
    As soon as in settings I pointed the slider to the new one, problem was fixed.

    February 10, 2017 at 3:04 pm #1366341
    Rad
    Moderator

    Glad to hear that and thanks for sharing 🙂

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