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  • #866513

    Scribbler
    Participant

    Hi there,

    I posted on this thread that I’m having similar issues with Cornerstone continually hanging and not loading.

    https://community.theme.co/forums/topic/cornerstone-isnt-working-on-my-site/page/2/

    So far I have:

    – Changed cache settings in Cloudflare as per instructions in another thread about loading issues
    – Added recommended PHP to wp-config
    – Deactivated and then reactivated all plugin (no conflict found)
    – Emptied the page cache

    In the thread I linked to above, user coreykleinfelder suggests that this is a demo content issue.

    Will add login details below.

    Thanks for the help.

    Paul

    #866515

    Scribbler
    Participant
    This reply has been marked as private.
    #867040

    CoreyKlinefelter
    Participant

    Scribbler, I saw you posted in my thread about this problem. After back and forth with support nothing was working. So i wanted to try something on a hunch. If you are running the x theme with the Integrity 1 demo content, this is causing the problem. In wordpress go to your dashboard, and then select X addons. Then Demo content. Then change your demo content to something other than Integrity 1 and then click setup standard demo. This may wipe out your website so make sure you have it backed up. This worked for me. I’m not sure why because my other site using X theme and the integrity 1 demo content works fine, but for this site in particular its not. Try this out and let me know how it goes!

    #867376

    Paul R
    Moderator

    @scribbler Please provide us your wordpress admin login as well.

    @coreyklinefelter Thanks for helping!

    #867441

    Scribbler
    Participant
    This reply has been marked as private.
    #868390

    Friech
    Moderator

    Hi There,

    Thanks for the credentials. One more thing, would you mind adding a rule to ignore URLs with ?cornerstone=1 on your cloudFlare service?

    RocketScript allows you to add rules to not run on certain URLs
    they probably already have one for /wp-admin
    so they need one for URLs containing ?cornerstone=1

    https://support.cloudflare.com/hc/en-us/articles/200168306-Is-there-a-tutorial-for-Page-Rules-

    Or you can disable CloudFlare completely, while we troubleshoot this issue.

    Thanks.

    #869029

    Scribbler
    Participant

    Hi Friech,

    I have already done this – and unfortunately it didn’t work.

    I have disabled (paused) for now anyway.

    Thanks!

    Paul

    #869260

    Wilma
    Participant

    Hiya, we are also having trouble with Cornerstone hanging. We have gone through all the threads on this forum and tried everything that we have found but to no avail. Apologies if there is a thread we have missed with the solution.

    We were wondering if you can help?

    #869371

    Christian
    Moderator

    Hey Chazbo,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #870668

    Scribbler
    Participant

    Hi Friech and Christian,

    Any updates on what you found after logging into my site/ftp?

    Many thanks,

    Paul

    #871048

    Paul R
    Moderator

    Hi Paul,

    I checked your site and cornerstone seems to be working fine.

    See Video – http://screencast.com/t/ZWiWXTabNzP

    Can you confirm if this is still an issue on your end.

    Thanks

    #871412

    Scribbler
    Participant

    Hi Paul,

    Yes – it seems to be working now. I assume this must be related to pausing Cloudflare?

    While a bit of a pain, I can live with this 🙂

    Thanks for your help.

    Cheers,

    Paul

    #871967

    Alexander
    Keymaster

    Yes, this can happen when Cloudflare’s RocketLoader is in use. It can result in javascript files being loader in the wrong order. Glad to this is working for you now!