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[nicolaticola]

Hi Support,

I’m having trouble with the homepage that I’m working on.

I’m using Cornerstone to add elements from it – a Grid and a widget side bar at the moment. I thought I was having an issue with the Grid not displaying correctly, but it seems to be more universal – the widget element on the page isn’t working either.

Is it possible for someone to have a look at this? I’m put the access details on another comment.

Thanks, Nikki

[nicolaticola]

This reply has been marked as private.

[Joao]

H Nikki,

You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Hope it helps

Joao

[nicolaticola]

Hi Joao,

Thanks… Works, but only for a short while.

When I view the page the elements display, but only for about 3 seconds or so before disappearing.

Is there something else that you would suggest trying?

Thanks, Nikki

[Christopher]

Hi there,

Cornerstone loads fine, please see :

Hope it helps.

[nicolaticola]

Hi Christopher,

Thanks for the reply.

Do you know why the widget area isn’t showing up? When I enter Grid view I can see it there, but it doesn’t show through to the page view.

Thanks again, Nikki

[Christopher]

Hi there,

Both preview and frond end display grid, would please provide us with more information about the issue?

Thanks.

[nicolaticola]

Hi…

Sorry. I don’t think I’m explaining myself well.

The page is set up to have a side column with a widget area element in it that isn’t displaying (screenshot attached). That’s the section that I can’t work out why it won’t display.

Thanks, Nicola

[Jade]

Hi Nicole,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[nicolaticola]

This reply has been marked as private.

[Christopher]

Hi there,

Please add following code in Customize -> Custom -> Global CSS :

div#grid-20 {
    width: auto !important;
    overflow: hidden !important;
}

Hope that helps.

[nicolaticola]

Thanks, Christopher…

Worked perfectly.

Can I ask if the code from this comment is needed? I’ll remove if it isn’t…

H Nikki,

You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
Hope it helps

Joao

[Joao]

Hi Nikki,

This code just improves the performance of your website. It is a common pratice, I personally add to every site before I even start them 🙂

Hope it helps

joao

[Author]

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