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  • #1016680

    Darshana
    Moderator

    Hi there,

    Cornerstone pages may have corrupted due to the earlier issue. Can you please do the following.

    Create full back-up of your site using this plugin – (https://wordpress.org/plugins/duplicator/)

    1. Install Transient Cleaner – https://en-ca.wordpress.org/plugins/artiss-transient-cleaner
    2. Navigate Dashboard -> Tools -> Transients
    3. Set Clear Expired Transients -> Enable
    4. Set Clear Expired Transients -> Clean Now
    5. Set Remove All Transients -> Enable
    6. Set Remove All Transients -> Optimize Afterwards
    7. Set Remove All Transients -> Clean Now
    8. Save Changes
    9. Recheck your Cornerstone for functionality

    Hope that helps.

    #1016689

    bonopeppers
    Participant

    @joao when I get the special Cornerstone URL, I get this page https://infinit.io/_/q6pCxZx

    #1016707

    bonopeppers
    Participant

    @joao did your 9 steps but… the problem is still there.

    #1016723

    bonopeppers
    Participant

    @darshana did your 9 steps but… the problem is still there.

    #1016732

    bonopeppers
    Participant

    @joao @darshana I think Cornerstone isn’t linked to X addons anymore.

    #1016737

    bonopeppers
    Participant

    @joao @darshana Cornerstone doesn’t figure in this list anymore.

    #1016743

    bonopeppers
    Participant

    Cornerstone doesn’t figure in this list.

    #1016789

    Rupok
    Member

    Hi there,

    Thanks for writing back! I have checked your setup and it seems your migration didn’t go well. Cornerstone stores the page data separate from the final content by using post meta. If you are doing a search and replace, you will need to make sure that your script will work on post meta, and can handle serialized data. This plugin for example should be able to handle that: https://wordpress.org/plugins/wp-migrate-db/

    You can follow our Migration article for other suitable options and to avoid any incompatibility issue..

    Hope this helps.

    Cheers!

    #1017668

    bonopeppers
    Participant

    I’ve migrated a lot of wordpress website before, and I never had troubles like that !!! I’ve done all your recommandation : I tried several times, different ways, and it still doesn’t work !

    – I updated all the plugins, themes, extensions, etc. on my website : the website works, no problem, and cornerstone with it

    – I followed all your steps on your website to migrate cornerstone, https://community.theme.co/kb/migrating-cornerstone-from-site-to-site/

    – I moved wordpress, and all the files by FTP

    And still the same ! Cornerstone doesn’t work after the migration, for no reason !

    AND : I have a UTF8 problem with the characters !

    I’m very disappointed by your product I bought ! I’ve never seen that ! 2 days for a website migration !!!

    #1017680

    Christopher
    Moderator

    Hi there,

    I can’t access your site, it displays following error :

    Erreur lors de la connexion à la base de données

    Thanks.

    #1017695

    bonopeppers
    Participant

    @christopher yes, I was doing a backup. It’s okay now.

    #1018152

    bonopeppers
    Participant

    Can you help me with the connexion between cornerstone and x template wen I migrate my website, please ?

    #1018619

    Joao
    Moderator

    Hi There,

    Everything seeems to be working fine on your website.

    Except seems like that the serialized data of your pages previously built with Cornerstone got corrupted, what is a big problem because you cannot edit them now.

    I think I might have a solution for you considering your situation, go to your old website that I hope is still live on the server and save your pages as Cornerstone Templates and than re-load on your new site. This might be the easiest solution at this point.

    In future situations, I suggest that you do the process of migration following the guidelines.

    Let us know if you have any questions,

    Thanks,

    Joao

    #1027552

    bonopeppers
    Participant

    @joao Hi,

    I used your solution (with Cornerstone Templates) and… it worked ! The pages are working, Cornerstone too… Everything seems ok !

    Thank you very much for your advices, but I have to say that I process of a lot a migration of this website with and without following the guidelines you gave in your website, changing a lot of settings.

    Thanks,

    Thomas

    #1027856

    Joao
    Moderator

    Hi Thomas,

    I am glad everything worked for you and thanks for your feedback.

    Let us know if you need help with anything else.

    Thanks

    Joao