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  • November 16, 2015 at 7:38 pm #667675

    webmastersiga
    Participant

    Hi there!
    X is really awesome, thanks guys! I hope you can help me with that…

    I can make changes in cornerstone but when I save it has no effect! I’ve disabled all plugin except cornerstone and revolution slider. I was stuck a first time days ago, after many try I could suddenly work again on and save but now I’m stuck again. I decided to put the website online, it was in localhost, so the images still need to be change with right url. But you can have a closer look and help me.
    Cornerstone doesn’t load neither the content, except if I change a letter or click on row in layout. The “CD” section specially doesn’t load. I put manually in text content an email-link on texte and image. I don’t know if this can create the problem?
    Could you have a look on it? I need to finish this website and it’s already online.

    Thanks

    November 16, 2015 at 7:41 pm #667678

    webmastersiga
    Participant
    This reply has been marked as private.
    November 16, 2015 at 11:29 pm #667859

    Rupok
    Member

    Hi there,

    Thanks for writing in! You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Note that if your host limit the memory on server then it might not work. In that case ask your hosting provider to increase PHP memory limit.

    You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

    Hope this helps.

    Cheers!

    November 17, 2015 at 5:04 am #668158

    webmastersiga
    Participant

    Hi,

    Thanks for the answer, I’ve tried, but this doesn’t make cornerstone work and save again!

    Any other idea?

    November 17, 2015 at 5:37 am #668181

    Christopher
    Moderator

    Hi there,

    I added a new page called ‘X support’ and added some elements in there. I confirm that the page saved successfully, please check it.

    I imported your home page template to my installation and was able to replicate the issue on my end too. Do you have this issue only with home page? If the answer is yes, then I think there could be missing closing tag or tags in your page. You need to check your HTML codes and find and fix missing tag or tags.

    Hope it helps.

    November 17, 2015 at 6:41 am #668248

    webmastersiga
    Participant

    Yes on the “X support” page it saves. My website is a one-page site, only the homepage. I started from a demo exemple. I don’t know if this could be a reason? It seems that the problem is only on the homepage.

    What do you mean exactly by checking the missing closing tag? Where should I look for that? I’m not sure to understand it good. Which file? Where? Because in cornerstone I cannot make changes anymore.

    November 17, 2015 at 6:52 am #668267

    Paul R
    Moderator

    Hi,

    Please go through all text element in your home page and change all your image url.

    It is currently still pointing to your localhost.

    http://screencast.com/t/yr0qZVufLLcI

    Thanks

    November 17, 2015 at 7:00 am #668277

    webmastersiga
    Participant

    I know, but cornerstone doesn’t save any changes! If I do it in the homepage text, out of cornerstone, the changes will not stay after in cornerstone, right?

    November 17, 2015 at 7:18 am #668294

    Christopher
    Moderator

    Hi there,

    Yes, switching between editors breaks layout, but you can click on elements in CS and edit them, right? please check all HTML codes and find missing closing tag, as soon as you fix it you should be able to save your page.

    You can also restore previous revisions.

    Let us know how it goes.

    November 17, 2015 at 7:29 am #668316

    webmastersiga
    Participant

    I can edit elements in CS, but they have no effects if I cannot save! I’ll try anyway. By checking all HTML codes you mean all text content in CS?
    You mean that maybe a </span>, </div> is missing?

    November 17, 2015 at 7:48 am #668349

    Christopher
    Moderator

    Hi there,

    Yes please check test and raw content elements. The missing tag could be </p>,</span>,</div>,</font>,…

    Let us know how it goes.

    November 19, 2015 at 3:46 pm #671965

    webmastersiga
    Participant

    Ok, I spent hours to find an error in my code… But I found nothing wrong. So I decided to write it again on a new page, I just exported my template and imported in the new page. And then it was working, saving!!! So my direct conclusion would be that if I create my website on a demo content, I could have this kind of problem after. But I don’t understand why it doesn’t save on a demo content page, and it works on a blank page. I hope this can help others.

    Thank you anyway for your great theme and good support.
    Best regards.

    November 19, 2015 at 7:37 pm #672209

    Lely
    Moderator

    Hello There,

    Glad that this is working now. This usually happens if there’s a mismatch code and missing html tags.
    You’re welcome!

    Always,
    X

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