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There is a conflict with iMember360 plugin and Cornerstone…very disappointed as my site won’t be able to run without iM360.
What can I do about this issue?
HELP!
Thanks
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JohnHey There,
We use best practice for all our WordPress functionality which means we use native functions which are not interfering with any plugins, only other plugins that do not obey those standards can cause trouble so getting in touch with the plugin author and asking him to look into this and resolve it is recommended. It’s probably something minor and can be fixed quickly by the developer of the plugin.
I am also an iMember360 user who cannot use Cornerstone. When iMember360 is activated, Cornerstone never loads (logo just spins). I will reach out to iMember360 maker InfusionSoft, but is there any way to possibly figure out the conflict without diving knee deep into the plugin code?
Visual Composer works fine. I have heard back from iM360 exellent support forum who say:
Change themes, and see it iM360 works, then change theme back and turn off iM360 and see if theme works. DONE iM360 works but cornerstone does not work with other themes? so that cant be tested
It is likely that there is a javascript error which is making the page break. That can happen from having commonly defined variable that step on each other. NO idea how to test this.
Firstly ensure that you are using the latest version of iMember360. Update if in any doubt. DONE
I think Bob Keen’s best practices > TC best practices. More than likely they are doing something funky or do not follow some items related to the WordPress core. Perhaps check the error logs and see what it says (enable debug in wp-config.php) DONE – enabled debug and nothing is being reported.
And probably error reporting in PHP to full blast error_reporting(E_ALL); and ini_set(‘display_errors’, true); No idea whatthis means but am waiting clarification.
Thoughts anyone.
Do I just use VC as it works ok WITH iM360 Active…I now that I am between a rock and a hard place. Seems a shame as I am pnly trying to help sort this?
Could theme.co maybe talk diectly with Bob Keen a iM360?
Hey There,
Can you provide us with your WordPress login credentials so we can take a look at your site and finding the error, I am positive that it’s related to the plugin and once I’ve taken a look I will update you on how to resolve this. If it’s something caused by us we would immediately fix it and let you know too.
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Hello There,
Thanks for the very detailed information!
Upon checking your dashboard, i360 is prompting your to upgrade your PHP version.
Please upgrade your PHP to at least 5.4 version this is also the recommended version of WordPress to run smoothly. CS relies on WordPress and this maybe the cause of the issue in your site.
You also need to upgrade your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.
To increase your WP memory limit, please follow the instructions here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/Please let us know if this works out for you.
iMember360 appears to work with X-Theme and Cornerstone now- Them or you guys? Either way thanks for your help.
Hi There,
Or maybe its a side effect, it fixed when we address other functionality issue. Glad things sorted out.
Cheers!
