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Hi guys–
Cornerstone wouldn’t load on my site so I made a backup folder of the old plugin and reinstalled the plugin which crashed my site (server error 500). I’ve attached the debug log. There are some errors all the way at the bottom.
site: hairbyphonatip.com
Worpress version: 4.4.1Activity over the past 24 hours: I had my site on a subdomain and then moved to main domain. Was working fine. Then I activated several plugins with site working fine. When I went to edit the site in cornerstone, cornerstone would not load (just went to the website page, not the editor). I renamed the current cornerstone directory and reinstalled cornerstone and that’s when it crashed. My hosting provider (a2 hosting) renamed the cornerstone directory and then the site worked fine. There must be a problem with the cornerstone plugin.
I will send you in a separate private message the wordpress login information.
Thanks for your help. Nick
This reply has been marked as private.This reply has been marked as private.By the way….you can also go to the Simple History under the WP Dashboard to see the history log of what I was doing to the site in the recent past….in case there is a conflict in plugins or something like that. thanks so much for your help to get me fixed up.
Hi there,
Thank you for writing in! Please clear your site’s cache first and then disable your Cache plugin and other third party plugins. Via FTP delete the Cornerstone plugin and if you’ve saved any backup of Cornerstone, save it in your system and delete it from the server. Now via Dashboard > X Addons > Extensions re-install the Cornerstone plugin.
Let us know how this goes!
Do you mean to clear the cache in my browsers or are you talking about clearing another cache?
would you mid giving me some instructions on how you want me to clear my site’s cache.
Thanks
I think this is what you are referring to..
Followed your instructions and installed cornerstone.
Didn’t crash the site…and am able to edit in cornerstone.
What do you recommend now about adding back the disabled plugins? Are there any that are known conflicts? Any I should avoid using with Cornerstone?
These are the ones I have:
404 Redirected
A2 Optimized WP
Akismet
Call Now Button
Contact Form 7
Cornerstone
Duplicate Post
Easy Updates Manager
Envira Gallery
EWWW Image Optimizer
iThemes Security
Jetpack by WordPress.com
LayerSlider WP
Mobile Call Now & Map Buttons
Really Simple CAPTCHA
Rename wp-login.php
Simple History
Simple Login Log
Slider Revolution
Soliloquy
Updraft – Backup/Restore
W3 Total Cache
WP Editor
WP-ServerInfo
X – Google Analytics
Yoast SEOHi there,
You can activate them one by one while checking which cause the issue. Then let us know, we’ll provide some recommendation if it’s something we’re capable as support 🙂
And please start with Jetpack, disable its Publicize and Sharing modules. They are known to cause issue on cornerstone builder.
Thanks.
It seems as though Yoast is causing some issues. I was editing the yoast fields on each of my page’s main page after clicking “edit” (not edit in cornerstone). After entering a focus keyword on several pages, my wordpress started to slow down significantly with keystrokes not being recognized for several seconds. Shortly thereafter, Cornerstone would not load when I tried to edit pages in cornerstone.
I deactivated all my plugins and after a few minutes, I was able to get Cornerstone to load up again. Some of the images had to be reloaded on some of the pages. But for the most part, it was functional.
Have you heard of anything like this? Any suggestions?
Thanks,
Hi Nick,
This is something new. Yoast plugin should work fine with X and Cornerstone. I’m not sure but if Yoast is conflicting with WordPress itself, there might be a problem with it. Have you tried contacting the plugin provider with regard to this issue?
Thank you!
