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Archive / Corner 1.0.9 – cannot add image/map elements
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  • December 2, 2015 at 3:50 pm #689066

    leonieke
    Participant

    Hiya!
    Updated all Theme X components and plugins today, creating a new front page from Renew 10 stack and I find I cannot add images or embedded maps.
    Briefly, I see the circle of dots, but then nothing happens. The square little placeholders for columns disappear after trying to add the elements.
    https://goo.gl/photos/vfGqQBVv5F5JgHPfA

    Text, buttons, google map and headlines work as expected.

    Anyone any ideas?

    X, with child theme: 4.2.2
    Cornerstone: 1.0.9
    WP: 4.3.1

    December 2, 2015 at 8:52 pm #689451

    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    December 3, 2015 at 12:54 pm #690676

    leonieke
    Participant
    This reply has been marked as private.
    December 3, 2015 at 9:17 pm #691259

    Rue Nel
    Moderator
    This reply has been marked as private.
    December 4, 2015 at 4:05 am #691615

    leonieke
    Participant

    Thanks, will give it a go when I’m at home again tonight!

    December 4, 2015 at 7:24 am #691793

    Paul R
    Moderator

    You’re welcome! 🙂

    Please let us know how it goes.

    December 4, 2015 at 12:55 pm #692242

    leonieke
    Participant

    Reinstalled Cornerstone, but I’m now back on version 1.0.7?
    And I now get “[cs_undefined][cs_undefined]” message on page?

    Help?

    December 4, 2015 at 6:49 pm #692671

    Rad
    Moderator

    Hi Leonie,

    A new version of cornerstone is not available, please update your copy. It should address recent issues with cornerstone builder.

    Then let me know if you’ll get same problem.

    Thanks!

    December 6, 2015 at 1:27 pm #694487

    leonieke
    Participant

    Hi!

    Updated to Cornerstone 1.0.10 – also disabled quite a lot of plugins to make Cornerstone work again.
    These plugins were not causing problems before the updates of the past week.

    Best,
    Leonieke

    December 6, 2015 at 5:15 pm #694632

    Rad
    Moderator

    Hi there,

    I’d like to test these out, but I’m not able to access your admin. I’m getting this message after logging in :

    You do not have sufficient permissions to access this page.

    Please provide a login with admin permission.

    Thanks!

    December 7, 2015 at 11:27 am #695758

    leonieke
    Participant

    I have activated the WP and ftp accounts again; always close them as soon as possible 🙂

    As for the plugins, most of them, I’ve been able to activate, after using WP’s debug to see which one was causing the major WP problems. Perhaps that one also causes problems for Cornerstone.

    December 7, 2015 at 1:41 pm #695994

    Jade
    Moderator

    Hi Leonieke,

    I could see that there are still a couple of 3rd party plugins currently active. Would you mind try to deactivating all of them and then reactivating them one at a time and see if it makes any difference?

    Kindly let us know how it goes.

    December 8, 2015 at 2:08 pm #697879

    leonieke
    Participant

    Thanks, did a check earlier and the plugins I have active, are the ones not causing problems with Cornerstone.
    I’m going to leave it at this.
    Thanks for the help!

    Best,
    Leonieke

    December 8, 2015 at 9:33 pm #698371

    Nico
    Moderator

    You’re most welcome.

    Let us know in case something happen again.

    Have a great day! 🙂

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