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Archive / ConvertPlug Resources on Multisite "You do not have sufficient permissions"
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  • March 30, 2016 at 4:24 pm #859554

    dean
    Participant

    Hi,

    I’m having an issue on a multisite network where whenever I try to download the ConvertPlug Addons I get this error:
    “You do not have sufficient permissions to access this page.”
    On page https://…../wp-admin/network/admin.php?page=bsf-extensions-14058953

    I’m logged in as super admin and the theme is activated.

    Steps to reproduce:
    Site > ConvertKit > Resources > Addons

    Any idea?

    Thanks

    March 30, 2016 at 4:58 pm #859587

    dean
    Participant
    This reply has been marked as private.
    March 30, 2016 at 11:21 pm #860099

    Rad
    Moderator

    Hi there,

    Thanks for writing in.

    Please install ConvertPlug in the main domain ( https://woofyweb.com ), instead on the sub-site ( https://kachina.woofyweb.com )

    And please activate your X theme and validated it for the main domain. Validation is done through the root domain of a multi site.

    Thanks!

    March 31, 2016 at 3:00 am #860388

    dean
    Participant

    Thanks, I’ve done this now and seems to be working.

    How will the licensing work now?
    I’m planning to use X for multiple sites, which will eventually have their own domains, I have already got 2 X licenses for 2 of the sites, I wasn’t planning to use X on my main domain for a while yet.
    Do I only need the main domain licensed temporarily when I want to make changes?

    Am I also right in thinking that I need a new license per sub domain site, but not if I’m using folders to separate them?

    Side question: I know I’ll have to do manual X theme updates for multisite, how about the plugins/extensions such as ConvertPlug and the Mailchimp addon? Will this be manual too (if so, where can I find the files) or can this be updated automatically?

    Thanks

    March 31, 2016 at 4:34 am #860516

    Lely
    Moderator

    Hi Dean,

    You’re welcome!
    Single licence is only valid to the domain and its sub directories, e.g. domain.com/sub-directory. If you setup a different domain or a sub-domain e.g. site1.domain.com, you’ll need to purchase a separate licence for that.

    For more detail, please review this post: https://community.theme.co/forums/topic/subdomain-licensing-question/#post-179487

    Plugins can updated automatically as long as X is installed on the main site and it is validated.

    Hope this helps.

    March 31, 2016 at 4:37 am #860520

    dean
    Participant

    Great, thanks for that.

    March 31, 2016 at 12:06 pm #861114

    Jade
    Moderator

    You’re welcome Dean.

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