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March 16, 2017 at 10:41 am #1409761
Hi there,
on my site: https://mybetterlife.de/
I’m using a modal popup which you can see clicking on “INFOS”On Safari browsers it appears to be flickering when you click into the form (input fields).
Is there any way to avoid it?Thank you
March 16, 2017 at 4:22 pm #1410171Hi there,
Thanks for writing in! Please add the following code in your Customizer via Appearance > Customize > Custom > Edit Global CSS:
.x-btn:hover, .button:hover, [type="submit"]:hover { border-width: 1px !important; }
Let us know how this goes!
March 17, 2017 at 6:36 am #1410912Hi Nabeel,
sorry I think I need to clarify the issue.
Your code would affect all the buttons on my site.If you click on “INFOS” a Modal Popup is opening and there is a form inside.
Clicking inside of the forms input fields is causing it to slide in from the top again.This issue only appears on Safari.
Thank you
March 17, 2017 at 6:30 pm #1411574Hi there,
Try changing your button’s href from # to
javascript:void(0);
Thanks!
March 18, 2017 at 8:05 am #1412095Hi Rad,
thank you for getting back to me.
By inspecting the site I can see there is a href=”#” on the INFOS button by default.
(There is no href=”#” in the ConvertPlug Infobar settings).I changed it to javascript:void(0); but then the whole Modal Popup didn’t show up anymore.
Any other idea on that?Thank you!
March 19, 2017 at 3:02 am #1412557Hi there,
Yes, I can confirm that and there are two javascript errors, but I can’t find what causing it since it’s minified. What’s weird it handling the “onclick” event through jQuery and it disable ConvertPlug too. It’s like something is replacing the click event, this is my first time seeing this kind of issue.
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks!
March 19, 2017 at 6:47 am #1412687This reply has been marked as private.March 20, 2017 at 12:27 am #1413236Hi there,
I checked and it looks like normal in Safari due to rendering. When the keypad appear the re-rendering code is re-triggers that include the scrolling. Removing it just for Safari will affect other browsers since it’s part of the plugin.
Thanks!
March 21, 2017 at 5:17 pm #1415542Alright, thank you!
March 21, 2017 at 11:38 pm #1415807Let us know how it goes.
Feel free to ask us again.
Thanks.
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