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  • #1409761

    ArtOfSpring
    Participant

    Hi there,

    on my site: https://mybetterlife.de/
    I’m using a modal popup which you can see clicking on “INFOS”

    On Safari browsers it appears to be flickering when you click into the form (input fields).
    Is there any way to avoid it?

    Thank you

    #1410171

    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! Please add the following code in your Customizer via Appearance > Customize > Custom > Edit Global CSS:

    .x-btn:hover, .button:hover, [type="submit"]:hover {
        border-width: 1px !important;
    }

    Let us know how this goes!

    #1410912

    ArtOfSpring
    Participant

    Hi Nabeel,

    sorry I think I need to clarify the issue.
    Your code would affect all the buttons on my site.

    If you click on “INFOS” a Modal Popup is opening and there is a form inside.
    Clicking inside of the forms input fields is causing it to slide in from the top again.

    This issue only appears on Safari.

    Thank you

    #1411574

    Rad
    Moderator

    Hi there,

    Try changing your button’s href from # to javascript:void(0);

    Thanks!

    #1412095

    ArtOfSpring
    Participant

    Hi Rad,

    thank you for getting back to me.

    By inspecting the site I can see there is a href=”#” on the INFOS button by default.
    (There is no href=”#” in the ConvertPlug Infobar settings).

    I changed it to javascript:void(0); but then the whole Modal Popup didn’t show up anymore.
    Any other idea on that?

    Thank you!

    #1412557

    Rad
    Moderator

    Hi there,

    Yes, I can confirm that and there are two javascript errors, but I can’t find what causing it since it’s minified. What’s weird it handling the “onclick” event through jQuery and it disable ConvertPlug too. It’s like something is replacing the click event, this is my first time seeing this kind of issue.

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks!

    #1412687

    ArtOfSpring
    Participant
    This reply has been marked as private.
    #1413236

    Rad
    Moderator

    Hi there,

    I checked and it looks like normal in Safari due to rendering. When the keypad appear the re-rendering code is re-triggers that include the scrolling. Removing it just for Safari will affect other browsers since it’s part of the plugin.

    Thanks!

    #1415542

    ArtOfSpring
    Participant

    Alright, thank you!

    #1415807

    Nico
    Moderator

    Let us know how it goes.

    Feel free to ask us again.

    Thanks.