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  • March 27, 2016 at 10:44 am #854221

    Robert
    Participant

    I am trying design some popup optin forms, specifically using the blank template. I’m not seeing the controls/toolbar to build the popup. Also, the preview is not showing up correctly either.

    I think one reason could be because we do not yet have our dns entry pointing to the new server we’re doing all of this development on. Is there a way we can work around this? How can we develop the optins before we go-live with the site? Thanks.

    March 27, 2016 at 10:45 am #854223

    Robert
    Participant
    This reply has been marked as private.
    March 27, 2016 at 4:09 pm #854430

    Rad
    Moderator

    Hi Robert,

    Thanks for posting in.

    I’m not able to access your site due to redirects. It redirects it from belmero.com to http://www.belmero.com over and over (loop). If you have www redirect then please turn off.

    Thanks!

    March 27, 2016 at 8:03 pm #854598

    Robert
    Participant

    I just checked and the site is working fine. Check your hosts file entry. You should not have http:// in front of http://www.belmero.com. your help desk software automatically added it but it should not be there. I think that’s the problem. Please remove the http:// in front of http://www.belmero.com and try again. Let me know if you have any other issues. Thanks.

    March 27, 2016 at 9:09 pm #854664

    Lely
    Moderator
    This reply has been marked as private.
    March 28, 2016 at 10:36 am #855210

    Robert
    Participant

    Hi,
    I just successfully logged in using the credentials I provided. Please make sure you UPDATE your hosts file otherwise you will not be able to log in. Please see my previous post for the hosts file entry.

    Your support team has been successfully following these instructions and using the credentials for a couple of weeks now. You should be fine if you follow them. Let me know if you have any other questions. Thanks.

    March 29, 2016 at 12:28 am #856192

    Paul R
    Moderator

    Hi Robert,

    I am able to login now.

    Upon checking, I can see a lot of javascript errors in the console which prevents convert plug from working correctly.

    http://screencast.com/t/ldYO2vhEX3M

    Can you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks

    March 29, 2016 at 8:56 am #856833

    Robert
    Participant

    Please close ticket. I just installed the new update

    March 29, 2016 at 12:31 pm #857207

    Jade
    Moderator

    Alright Robert. Cheers!

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