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Archive / ConvertPlug: Mailchimp Integration, not working but no error.
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  • March 11, 2017 at 10:16 pm #1403507
    lyna
    Participant

    I’m trying to get a Convert Modal Popup working with Mailchimp. I’ve already tested with a non-mailchimp integrated form and it worked fine. And I’ve been able to successfully make a connects campaign that uses my MailChimp API key and finds the list I want to connect to in the Mailchimp account.

    However when I fill out my Mailchimp form it doesn’t send, and on top of that it also doesn’t give me an error message.

    Here is a page that has the form.
    http://performancevisionandlearning.com/mail-list-tester/

    Since there is no error message I really have no idea where to look for troubleshooting this. I’m using the labels from my list and I matched up the number of fields in the ConvertPlug and in my Mailchimp list to be identical.

    March 12, 2017 at 4:38 am #1403668
    Christian
    Moderator

    Hey there,

    Would you mind giving us access to your WordPress admin and Mailchimp account in a private reply so we could take a closer look?

    Thanks.

    March 13, 2017 at 4:29 am #1404599
    lyna
    Participant
    This reply has been marked as private.
    March 13, 2017 at 5:46 pm #1405580
    yvonne621
    Participant

    Hello, I’m not trying to jump on the problem but I’m having the exact same problem as Lyna and found this thread while searching for an answer. I’m commenting so I can follow. Either way, it might be helpful to know that more than one user is having the same problem.

    Thanks,

    Yvonne

    March 13, 2017 at 9:35 pm #1405797
    Lely
    Moderator

    Hello Lyna,

    Upon checking, I am getting this error:
    POST http://performancevisionandlearning.com/wp-admin/admin-ajax.php 403 (Forbidden)
    See attached error. Can you please check in with your hosting provider regarding this error?


    @Yvonne    ,

    Would you mind opening a new thread and then share your credentials on a private reply so we can check if you have the same error?

    March 17, 2017 at 8:57 pm #1411737
    lyna
    Participant

    Thanks! I tried hunting down the cause of the problems, from disabling my security plugins to refreshing the .htaccess file without any luck.

    However there seems to be a new Connects update that just showed up recently. After I updated that it seems to all be working properly!

    March 18, 2017 at 5:38 am #1412013
    Christopher
    Moderator

    Glad to hear that, let us know if you need further assist.

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