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  • #1416430

    neilhartley
    Participant

    Hi,
    I have a couple of issues with the appearance of ConvertPlug in Safari (that are not present in Firefox or Chrome).
    1) The Subscription info bar at the bottom of the page has the email field and the subscribe button on top of each other rather than next to each other.
    2) if you click the linkedin social button at the end of the post, the form input field jumps up and down and it’s impossible to enter data.
    You can see both here https://www.banyardsolutions.co.uk/insights/global-asbestos-awareness-week/
    Thanks, Neil

    #1416903

    neilhartley
    Participant

    Just to add, WordPress v4.7.3, ConvertPlug v2.3.3, X v4.6.4 with a child theme. Not using Cornerstone. Best, Neil

    #1417195

    Rad
    Moderator

    Hi there,

    1. It’s normal, the fields break into a single column in mobile. I checked it on firefox and chrome and just the same.

    2. The button opens a new window linked to LinkedIn, it’s no longer related to your site. And jumping is normal in iOS devices when it refocus the fields while keyboard appears.

    Thanks!

    #1417781

    neilhartley
    Participant

    I’m not using a mobile device in either instance – actually looking at a very big screen…

    #1418370

    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! I am another staff checking on this thread.

    #1] I can confirm that it displays stacked in my screen. To resolve this, please add the following css code in the customizer, Appearance > Customize > Custom > Edit Global CSS

    #smile-optin-form {
        display: inline-block;
    }
    
    #smile-optin-form .cp-all-inputs-wrap,
    #smile-optin-form .cp-submit-wrap.cp-submit-wrap-full {
        display: block;
        float: left;
    }

    #2] I have clicked the LinkedIn Social icon and I do not see any issue. Please check out my screenshot: http://prntscr.com/enqhrl

    Hope this helps. Please let us know how it goes.

    #1419418

    neilhartley
    Participant

    Yes, that worked perfectly thank-you!

    #1419792

    Prasant Rai
    Moderator

    You are most welcome. 🙂