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[SmithChiro]

All the documentation I’m seeing with regard to ConvertPlug suggests the capability of creating exit surveys to obtain feedback from visitors about to leave your site. I have not been able to find any tutorials or templates for this use, however.

I want to set up an exit survey pop-up to ask potential customers why they are abandoning their cart and give them a list of options to check so I can increase conversions.

Is there a guide for doing this as I do not have experience with customizing css.

Thank You,

Mark

[Rue Nel]

Hello Mark,

Thanks for writing in! Survey may not be a feature in ConvertPlug. Convertplug has a feature that the popup will only appear once the visitor exits the page. You may create a custom popup and place your survey in the popup. For more information about Exit Intent in ConvertPlug, please check this out: https://www.convertplug.com/exit-intent/

Hope this helps.

[SmithChiro]

This is a great overview, but does not provide instruction. The one “feedback” pop-up shown in #7 is not offered as a template by convertplug, and there is no guide for placing a survey in a pop-up. Are there any tutorials showing how to achieve these?

Thanks!

[Rad]

Hi there,

Please check these

How to Activate Exit Intent in ConvertPlug?

How to create full screen modal and make it work like a welcome gate or Exit gate?

You have to design your popup through form builder, or use blank template to create your own content within the popup.

Thanks!

[Author]

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