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  • May 11, 2016 at 10:17 pm #987083
    kbombe06
    Participant

    Hello,

    I was in the middle of working on my website using cornerstone, when all of the sudden the website went blank- just showing a white page. I was unable to see the website or admin/login on any browser. So I attempted to remove plugins one at a time. When the plugin convertplug was removed, the website was functioning again.

    Is there an update for the convertplug plugin and what functionality am I missing without being able to use this plugin?

    Kindly,

    Downlifter

    May 11, 2016 at 11:32 pm #987138
    Prasant Rai
    Moderator

    Hello Downlifter,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    May 12, 2016 at 10:25 pm #989043
    kbombe06
    Participant
    This reply has been marked as private.
    May 13, 2016 at 12:15 am #989138
    Rad
    Moderator

    Hi there,

    I just tried it and there is no Blank page issue. I added as sample modal popup and it’s working fine. Would you mind providing a screen recording on how am I able to see the issue?

    Thanks!

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