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Archive / ConvertPlug: can't delete a pop up
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  • March 4, 2017 at 11:40 am #1394499
    Joel
    Participant

    Hi folks,

    This issue is about the ConvertPlug. I’m running into trouble with it and I don’t know how to fix it.
    Today I decided to take the plugin for a spin and designed a pop up to test the plugin. When I was finished, I removed the pop up. But it keeps popping up and it’s broken. I did everything I can to remove the popup. ConvertPlug wasn’t showing any active popups in the plugin interface but it kept showing up.

    So I decided to remove the whole plugin but still, popups show up.

    Example 1
    http://joelnahuis.nl/concept-en-dtp-kernwaarden-en-visuals-synergrafie/
    Screenshot: http://imghst.co/27/convertplug_1.PNG
    This a blog post. Look for the bottom of the page.

    Example 2
    http://joelnahuis.nl/nd-gamereview-sherlock-holmes-the-devils-daughter/
    Screenshot: http://imghst.co/31/convertplug_2.PNG
    Again a blog post, look for the bottom of the page.

    The strange thing is: I don’t see the popups or what is left of them in the Cornerstone editor. But is it displayed when I am outside of the Cornerstone editor. I tested it with Firefox, Edge en IE.

    What can I do to get rid of the remains?

    Thanks in advance!
    Joël

    Version info:
    X: 4.6.4
    Child theme: 1.0.0 (default, didn’t change it after installing)
    Cornerstone plugin: 1.3.3
    Wordpress: 4.7.2–nl_NL

    March 5, 2017 at 1:27 am #1394839
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Since you have installed a caching plugin WP Super Cache, please clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.

    Hope this helps. Please let us know how it goes.

    March 6, 2017 at 5:06 am #1396014
    Joel
    Participant

    Just checked my website before I read this post and saw the remains of the pop up were gone. I guess WP Super Cache already cleared the cache. I’ll keep your info in mind next time I’m changing things.

    Thanks for the advice, it helped!

    March 6, 2017 at 5:25 am #1396036
    Lely
    Moderator

    You’re welcome Joel!

    Cheers.

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