[ip79Participant]

Hi guys, I’m up to 6 X theme licences now 😉

Ok…I got a big problem that preferably needs resolved today.

I have a website page I have created with a ConvertPlug inline InfoBar.
You can see here:

http://paul-irvine.com/wpchick

The form is set to request First Name, Last Name and Email address.
I have setup the fields awf_first and awf_last to pass to Aweber via the API.

It then redirects the successful visitor to
http://paul-irvine.com/wpchicksuccess

Every time I try to test it I get “Something went wrong please try again”
I tried disabling the redirect, still the same problem.

Please see attached screenshot of how I have it setup
Please also see screenshot of the matching fields in Aweber

I will include my login info in the next post so you are able to assist me.

Thanks,
Paul.

[ip79Participant]

This reply has been marked as private.

[RadModerator]

Hi there,

Thanks for posting in.

I can’t find what causes this unless I can compare your setup. Would you mind providing your Aweber login credentials in private reply? You can change it when done testing.

Thanks!

[ip79Participant]

This reply has been marked as private.

[RadModerator]

Hi there,

Seems to be okay, and I’m not getting any issue. Would you mind providing a screen recording showing all of these? Is it really an inline info bar? Or is i modal?

Thanks!

[ip79Participant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Please let us know how it goes.

[ip79Participant]

Deactivated all plugins except Cornerstone and Convertplug, same issue.
Again, the opt in works perfectly fine on other pages,
(examples http://paul-irvine.com/wordpress-security/secure-your-wordpress-administrator-login-quickly-and-easily
http://paul-irvine.com/security/nathalie-lussier-just-nailed-website-security-for-start-ups)

I’m sure it’s mismatching field names or something along those lines causing it to fail.

Out of ideas 🙁
Please advise.

Thanks,
P.

[RadModerator]

Hi there,

I think those fields are automatically created based on your listing. I created another raw info box and it works okay. ConvertPlug automatically encode the data required for that listing. If your listing expects a name, then that’s only when you need a name on the form.

Do your aweber listing form has name? Would you mind letting me know which listing is it?

Thanks!

[ip79Participant]

This reply has been marked as private.

[LelyModerator]

Hello Paul,

Upon checking, it is working now. I can see the 3 emails on the list already from my testing. See attached screenshots. It is now redirecting to the correct page after submit.
Although it is a little weird because on the first test, the error Something went wrong is still there. Then I visit your Aweber account and I can’t see any error on the setup. Then when I check again it is working already. To make sure, I did 2 other test and it is really working now.

Hope this helps.

[ip79Participant]

Hi Lely, thanks for getting back to me.

The opt in form on the page is not the one I setup on the page originally, assuming someone in support changed it.

I had a form asking for First Name / Last Name / Email Address so I could auto register new signups onto a webinar with GotoWebinar. (run through Zapier).

If this form is working and the original one isn’t then the problem remains I’m afraid.

Paul.

[ChristianModerator]

Hey Paul,

In this case, some feedback from ConvertPlug support might be helpful. You can submit a ticket to them directly at https://convertplugonx.freshdesk.com/support/home

Thanks.

[Author]

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