[usimplyseasonParticipant]

Hi,

For some reason convert plug thank you message is not working. I have also tried the redirect and i keep getting the “Something went Wrong” message. Please help!

Thanks.

[usimplyseasonParticipant]

url in question: vip.usimplyseason.com
redirect url: vip.usimplyseason.com/thanks

[DarshanaModerator]

Hi there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[usimplyseasonParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

Thanks, it could be related to this thread
https://community.theme.co/forums/topic/convertplug-no-longer-shows-thank-you-message/?replyto=728090#post-730369

Since you’re using AWEBER too, then the fix should be the same. But only possible through FTP. Please provide your FTP login credentials. Or you can edit the mentioned files with the suggested code (just make sure to change the redirect URL).

#730369 \wp-content\plugins\convertplug\mailers\aweber.php
#731864 \wp-content\plugins\convertplug\admin\ajax-actions.php

Thanks.

[usimplyseasonParticipant]

This reply has been marked as private.

[ZeshanMember]

This reply has been marked as private.

[usimplyseasonParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

I just checked and the redirect is now working. Cheers!

Thanks.

[cdbehrleParticipant]

Hello – I have the same issue but I am using Mailchimp.

[RadModerator]

Hi there,

Would you mind providing your site’s URL and login credentials as well? You can provide them in private reply.

Thanks!

[Author]

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