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  • #1263031
    Sabacon
    Participant

    Hi,

    I created an integration with ConvertPlug and MailChimp and thought everything was working correctly until I noticed that I had two new email subscribers that did not synced with MailChimp. While trying to solve that problem, I created second list in MailChimp for a second campaign that I was starting and tried to link that campaign to Convert Plug. I kept getting the message that “I had to have at least one list created” At this point I decide erase the API key and start all over. Bad move. Now I the following message: “You have zero lists in your Mailchimp account. You must have at least one list before integration.” I currently have two lists in MailChimp.

    I tried a new API from MailChimp and got the message as before. Because I delete the API, the ConvertPlug Service for the campaign I had reverted back to ConvertPlug.

    Can you help?

    #1263349
    Sabacon
    Participant

    Never mind, I deleted everything and started all over. Now it appears to be working.

    Thanks

    #1263353
    Rad
    Moderator

    Glad to hear that and thanks for sharing!

    #1263526
    besmans
    Participant

    Hi,

    how did you solve the problem, I have the same problem, got the same error while client has 3 list in mailchimp.
    Removed the connect to mailchimp addon en convertplug plugin. After re-installing the problems still exists. Did you delte anything else or what??

    Thanks for helping.

    Raymond

    #1263765
    Rad
    Moderator

    Hi Raymond,

    I could check it for your 🙂

    Would you mind providing your site’s URL and admin login credentials in separate thread, and in private reply.

    Thanks!

    #1281972
    Tiff7
    Participant

    I am having this problem today. At first, it had connected successfully but then I was getting an error when I submitted the form (It said “There appears to be an error with the configuration”). I deleted the plugin, the mailchimp addon, and the ConvertPlug campaigns. Then I reinstalled the plugin and setup a new API key. Now it’s not connecting at all.

    I am unable to create a new campaign using a MailChimp list.

    Can you check this out? I will reply with site details.

    I even tried adding an API key from a different MailChimp account that had various lists… and it’s still giving me an error that there are no lists.

    #1281973
    Tiff7
    Participant
    This reply has been marked as private.
    #1282607
    Lely
    Moderator

    Hello There,

    Thank you for the credentials.
    I tried and I am able to create. See this video screencast:http://screencast-o-matic.com/watch/cDl1hzQo5r

    Hope this helps.

    #1286923
    Tiff7
    Participant

    YES! It worked. Did you do something to make it work? Because it was not working for me. Thank you very much!

    #1287012
    Lely
    Moderator

    You’re welcome but then I didn’t do anything prior to that. I am testing so I tried to create a campaign just to see the issue you were having. Surprisingly it works. There might me connection issue when you tried the first time.

    Cheers!

    #1384504
    RealDenverCOder
    Participant

    I am having this error and I have tried deleting everything and still no luck. This was working a week ago.

    #1384579
    Joao
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If that does not work, Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials
    – Mailchimp credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    #1386495
    spika
    Participant

    Hello there, I am having the same problem.
    When I try to create a new campain and connect it to my mailchimp account, it tells me the following thing:
    “You have zero lists in your Mailchimp account. You must have at least one list before integration.”
    Would you mind check my account out as well? Thank you
    I will now send you my credentials

    #1386496
    spika
    Participant
    This reply has been marked as private.
    #1386782
    Rad
    Moderator

    Hi Spika,

    Where do you get that error, I just added one campaign and it works. And yes, it needs to have a list which do exist.

    Thanks!

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