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[blmg1]

Hi,
When I click on the “X” on the top right corner of the content dock, nothing happens. I can’t close it.
What might be causing this issue?

Thank you!

[Prasant Rai]

Hello There,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Thanks.

[blmg1]

This reply has been marked as private.

[Thai]

Hi There,

Try adding following CSS under Customize > Custom > CSS:

.x-content-dock.x-content-dock-on {
    left: 40% !important;
}
.x-content-dock.x-content-dock-off {
    left: -550px !important;
}

Hope it helps.

[blmg1]

Now it doesn’t show up at all.

[blmg1]

ok figured it out… it was showing up at the bottom.

thanks for an amazing wordpress theme!!!

[Rupok]

Hi there,

Thanks for writing back. Upon checking your website I can see it’s working as expected. See – http://recordit.co/j5SylpiRee

Please clear your browser’s cache and check it again.

Cheers!

[blmg1]

Hi,
I am still having trouble. Sometimes the x works to close it and sometimes i click and click and nothing happens…
Any idea what’s wrong?

[Friech]

Hi There,

You can add this under Custom > CSS in the Customizer.

.x-close-content-dock {z-index: 9999;}

Hope it helps, Cheers!

[blmg1]

Doesn’t help….

[Zeshan]

Hi there,

I’ve checked and the close button seems to be triggering fine but at some place when the content dock is in between first and second section, the close button doesn’t work properly (see: http://prntscr.com/96sv49). Can you try adding this code under Custom > JavaScript in the Customizer and seeing if it resolves the issue:

jQuery(document).ready(function($) {
  var contentDock          = $('.x-content-dock');
  $('.x-close-content-dock').click(function(e) {
    e.preventDefault();
    contentDock.toggleClass('x-content-dock-off').toggleClass('x-content-dock-on').css('right', '-450px');
  });
});

Let us know how it goes.

Thank you!

[blmg1]

No, still seems to be stuck.

[Rupok]

Hi there,

Thanks for updating. I have checked several times on several browsers and it’s working fine. However you can increase the padding to make some more space for the link –

.x-close-content-dock {
  padding: 10px;
}

Hope this helps.

Cheers!

[blmg1]

I tried that and I also tried to close it on a few systems and it keeps not working…

[Rue Nel]

Hello There,

Please replace the JS code we gave and use this JS code instead in your the settings tab, Settings > Custom JS

jQuery(document).ready(function($) {
  var contentDock          = $('.x-content-dock');
  $('.x-close-content-dock').click(function(e) {
    e.preventDefault();
    contentDock.toggleClass('x-content-dock-on').toggleClass('x-content-dock-off').css('right', '-450px');
  });
});

Hope this helps. Kindly let us know.

[Author]

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