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Hi,
Our staging site is http://prompt-test.co.uk/
We’ve implemented a “Get in Touch” button that opens up a Contact Form 7 in a lightbox using Easy Fancybox. See https://www.screencast.com/t/w7QM2clk
The problem we’re having is the contact form doesn’t show up in mobile. We even tried it on a clean install of WordPress with TwentySeventeen theme and no other plugins enabled. The CF7 Form lightbox pops up on desktop view but not on mobile view when switching to X theme, but works on TwentySeventeen on a mobile device.
Any technical advise is highly appreciated. Thanks!
Francis
Hey there,
It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
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