[Daphne DParticipant]

Hello! I am creating a website that will have blog posts and about pages accessible to the public but will also be a membership site on restricted pages for certain information. I will be using the plugin called Wishlist Member but when I activate it, the Customizer goes blank. I had to deactivate all my plugins before I discovered which one was causing this problem.

I really need both X and Wishlist to work together! Please help! I’m hoping I just missed a setting somewhere.

Thanks in advance 🙂

[SupportMember]

Hi Daphne!

Thank you for using the theme!

Please increase the memory limit to at least 256M. Depending on your hosting environment you might experience an issue when trying to access the Customizer. This is usually due to the builder timing out because of a memory limit in your server environment. The first thing you can do to remedy this is to enter the following lines in your wp-config.php file at the root of your installation:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can also contact your hosting provider if you’re not comfortable doing the adjustments yourself. This should fix the issue unless your hosting provider has a limit on these parameters. Kindly read the documentation for a comprehensive info about the subject: http://theme.co/x/member/kb/solutions-to-potential-setup-issues/

Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Cheers!

[Daphne DParticipant]

I’ll contact them, but here’s a screenshot of my wp-config and it looks like what I think you’re asking for (I didn’t change this at all). Is this correct?

[SupportMember]

Yes Daphne. If that did not solve the issue, please check with your host if they have imposed limits on those parameters as their limit will just override the settings under your wp-config.php

Let us know about the progress.

Thanks!

[Shan_MYOMParticipant]

Hi Daphne – did you resolve your issue? I am looking at Wishlist for my site, and am hoping it is compatible! Would love to know if you’ve got things working. Thank you. 🙂

[FriechModerator]

Hi There,

Thanks for writing in! Please try adding the code below to your wp-config.php file. And contact your hosting to confirm if they allow that limit.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Cheers!

[Daphne DParticipant]

@Shan I actually haven’t incorporated Wishlist yet. Got detained with other development so I can’t answer yet. But I’m hoping it will when I’m ready 🙂

[FriechModerator]

Hi There,

Cool, you respond to Shan, Please let us know how it goes. Cheers!

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