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  • #979351
    kengreenwood
    Participant

    It’s still an issue. Nothing has changed. The tabs on the listings Features/Map/Schools/Walk Score/Mortgage Calculator don’t function in iOS. Clicking them just skoots the page down slightly and nothing else.

    #979359
    kengreenwood
    Participant

    And the slight slide down when clicking on the tabs is not only on iOS devices… it happens in web browsers as well. It happens in IE, Safari, Firefox and Chrome. At least in the browsers, the slight slide down is the only problem and the tab data appears. In iOS, just the slide down and nothing.

    #979371
    kengreenwood
    Participant

    And I’m using the latest version. 4.4.2. http://www.cindyoatess.com/homes-for-sale-featured/ then click on any of the detailed listing and then the tabs toward the bottom

    #979477
    kengreenwood
    Participant

    Also – Android Mobile has the same problem as iOS. I’m using Android OS 5.1.1

    #979821
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates. Upon checking your site it turns out that you are still using X Shortcodes. We already have retired and replaced this when we release X(4.0). Please deactivate and delete X Shortcodes 3.0.5 plugin. Please take note that X shortcodes 3.0.5 and its functionality has been consolidated into Cornerstone which you can install by going to X Addons > Extensions. To know more about Cornerstone, please check it out here: http://theme.co/blog/x-version-4-introducing-cornerstone/

    Hope this helps.

    #980077
    kengreenwood
    Participant

    No. The shortcodes plugin is not active and the Cornerstone plug in is already active.

    #980432
    Rad
    Moderator

    Hi there,

    Please add this code to Admin > Appearance > Customizer > Custom > Javascript.

    jQuery ( function($) {
    
    $('.nav.nav-tabs a').off('touchstart touchend').on('click', function() {
    
    $('html,body').stop();
    
    } );
    
    } );

    This should remove the touch events that blocks the tab’s click event. And this should stop the scrolling.

    Thanks!

    #982394
    kengreenwood
    Participant

    Hallelujah! That fixed it. Thank you, thank you, thank you.

    #982489
    Rupok
    Member

    You are welcome!

    Glad that it helped. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

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