Docs

[B]

Hi,

I run a website that requires a fully functioning comment system, but whenever a post is updated (happens often due to my industry) the comment section for that specific post disappears and has to be enabled again through the posts management page. This has only cropped up since the second last X update (4.4.1). I haven’t updated to X 4.4.2, Cornerstone 1.2.4 or WP 4.5 yet, due to known incompatibilities and the fact that I can’t afford any downtime as this site produces a sizeable income. The only real change that’s been made is that I added ‘The Grid’ and started using it – but disabling it did not seem to fix the issue.

Any insight would be appreciated, thanks.

[Prasant Rai]

Hello Branton,

Thanks for writing in!

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Author]

Posts