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[AudioBayUK]

Hi, just set up x theme here: http://fraseranderson.audiobaymanagement.com/wp/ (latest version of everything) using demo content…and it has code showing on the homepage.

I’ve found others with this issue in the support forum but none of the fixes worked for me…

I tried with different theme options and the same occurs.

Would be grateful for any help. thanks.

[Rupok]

Hi there,

Thanks for writing in! It seems you are using a very older version of X and there is no Cornerstone installed on your site which is required to run X smoothly. Kindly update X to latest version and it will install Cornerstone automatically.

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Cheers!

[AudioBayUK]

Thanks, it’s weird, I had run the update already, and it was saying I was on the latest version of X theme at the time I raised the support query. We deleted and reinstalled the theme and it ironed it all out.

The site is nearly ready to go live now, just one more glitch to iron out – and that is the embedded video on the homepage is not displaying right in Safari – sometimes it does, sometimes it doesn’t. At times, it shows a bunch of code instead.

Any chance you could take a look please? Many thanks in advance.

[Friech]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Author]

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