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  • #1389317
    lemret
    Participant

    I use a plugin (https://fr.wordpress.org/plugins/gf-charts-reports/) to display a canvas on a page with a shortcode, it works perfectly on integrity theme, but when a switched to renew : nothing is displayed, although the canvas is on the page.
    Any css trick or something ?
    I understand this may be out of your support, but if you have any idea… 🙂
    Thanks!

    #1389753
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Could you please provide us with your website URL so we can take a closer look?

    Thanks.

    #1401712
    lemret
    Participant
    This reply has been marked as private.
    #1401814
    Paul R
    Moderator

    Hi,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1401869
    lemret
    Participant
    This reply has been marked as private.
    #1401873
    lemret
    Participant
    This reply has been marked as private.
    #1402582
    Rue Nel
    Moderator

    Hello There,

    Thanks for providing the information. Renew and Integrity is just a stack. The canvas should work with any of the stacks because it only differs in layouts and css. The stacks does not affect Cornerstone and the post contents. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope this helps. Kindly let us know.

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