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  • May 12, 2016 at 7:57 am #987703
    rongdongphuong
    Participant

    Hello,
    I had bought x-theme and I had a trouble when verify the code, it can’t be activated. When I clicked details, it just displayed a message: “Connection timed out after 15001 milliseconds!
    Please help me to solve it. Thank you verymuch!
    Vinh Ngo

    May 12, 2016 at 9:10 am #987809
    rongdongphuong
    Participant
    This reply has been marked as private.
    May 12, 2016 at 11:01 am #988009
    Christian
    Moderator

    Hey there,

    Please try the potential solutions stated in https://community.theme.co/kb/connection-issues/

    Let us know how it goes.

    Thanks.

    May 12, 2016 at 10:19 pm #989035
    rongdongphuong
    Participant
    This reply has been marked as private.
    May 12, 2016 at 11:26 pm #989095
    Rupok
    Member

    Hi there,

    Thanks for writing back. It sounds like you are having issue with your connection that mostly related with your server. Could you please contact your hosting provider. They can help you best on this.

    Cheers!

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