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Archive / Can't validate product or site!
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  • April 15, 2016 at 10:20 pm #885202
    Pamela
    Participant

    I tried to upgrade to the new version of X and it said I needed to validate my product. So I went to my account and copied the purchase code but when I tried to validate it it said “no site URL provided”. So I deleted the site url and when I tried to add it back in, it wouldn’t accept it. I press enter and nothing happens.

    I will send login in separately.

    April 15, 2016 at 10:23 pm #885203
    Pamela
    Participant
    This reply has been marked as private.
    April 16, 2016 at 8:39 pm #886259
    Christian
    Moderator

    Hey Pamela,

    I’ve forwarded your issue to our accounts manager. Please stay tuned.

    Thanks.

    April 17, 2016 at 2:36 pm #887075
    Pamela
    Participant

    Thank you!

    April 18, 2016 at 12:46 am #887544
    Christian
    Moderator

    You’re welcome. 🙂

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