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  • April 14, 2016 at 9:52 am #882363
    TH-ADMIN
    Participant

    The URL of my site changed, so I unassigned the old URL, and assigned the new one. In X Addons, I re-validated X using my purchase code – it was successfully validated. But now, when I attempt to update X I’m told that I need to validate it in order to enable automatic updates.

    I’m not sure if this matters, but I’m using the Child Theme.

    How can I validate X to enable automatic updates?

    April 14, 2016 at 9:56 am #882374
    Thai4more
    Participant

    Same story for me, annt i cant update anything anymore not the theme itself or any plugin.
    Best regards Corrie

    April 14, 2016 at 10:24 am #882429
    John Ezra
    Member

    Hi guys,

    Thanks for writing in. We’ll need to investigate your sites.


    @th-admin    ,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.


    @thai4more    ,

    Please do the same except, please create a new thread thread first. This way we can better assist you.

    Thanks!

    April 14, 2016 at 11:00 am #882514
    TH-ADMIN
    Participant
    This reply has been marked as private.
    April 14, 2016 at 10:00 pm #883458
    Nico
    Moderator

    Hi @th-admin,

    I have already updated your setup. Please confirm if it is okay already.

    Thanks.

    April 15, 2016 at 8:34 am #884265
    TH-ADMIN
    Participant

    @Nico,

    It all looks good to me. Thank you!

    April 15, 2016 at 8:47 pm #885102
    Prasant Rai
    Moderator

    Happy to hear that. Feel free to ask us again. Have a great day! 🙂

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