[Dan SParticipant]

After a bit of rigamarole I got my site back up. I’ve tried several times to ftp the files for latest x theme but it just doesn’t seem to be working. It still shows as being 1.8.4
doctorwheels.com WordPress 4.4.2

[ThaiModerator]

Hi Dan,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Dan SParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Sorry We were not able to login to your site. Upon checking you are still using X 1.8.4
You can see it here: http://doctorwheels.com/wp-content/themes/x/style.css

I would recommend that you update your site manually by uploading the files to your ftp. You can always download the latest X version from your dashboard: https://community.theme.co/dashboard/

To know more how to update your theme manually, please check out our knowledge base:
https://community.theme.co/kb/updating-your-theme-and-plugins/

Hope this helps.

[Dan SParticipant]

The host must have reset the htaccess. Don’t know why but I uploaded files this morning and they seem to have stuck. Thanks for your help

[LelyModerator]

You’re welcome Dan!

Always,
X

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