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Archive / Can't Update Convertplug to version 1.0.3
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  • April 24, 2016 at 1:33 am #897178
    manofmagic
    Participant

    I have version 1.0.2 installed. When I try to up date it, I get this error, “Not valid to update product.”

    Please advise.

    William

    April 24, 2016 at 10:30 pm #898007
    Rue Nel
    Moderator

    Hello William,

    Thanks for writing in! If you have validated X, you should be bale to update ConvertPlug with no issues at all. You do not need to validate ConvertPlug because we will be the one who provides the updates. I would recommend that you deactivate and delete ConvertPlug. After that, please re install it again.

    And by the way, please also make sure that everything is update to date.
    Our latest versions are:
    X Theme: 4.4.2
    Cornerstone: 1.2.4
    ConvertPlug: 2.2.0

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Please let us know how it goes.

    April 25, 2016 at 2:18 pm #899152
    manofmagic
    Participant

    My apologies, it’s the Connects that won’t update.

    Connects – Mailchimp Addon
    You have version 1.0.2 installed. Update to 1.0.3

    When I click update, I receive this message, “Not valid to update product.”

    Thanks,

    William

    April 26, 2016 at 7:56 am #900264
    Paul R
    Moderator

    Hi William,

    Please try to revalidate your theme by revoking license and entering your purchase code again.

    https://community.theme.co/kb/product-validation/

    Thanks

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