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Archive / Can't insert image to footer widget in X Theme
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  • March 26, 2017 at 3:50 am #1420507

    wayansumitra
    Participant

    Hi,
    I am using latest version of X Theme with wordpress 4.7.3

    I need your help, I can’t seem to be able to change or insert image in the footer area widget.

    Here is what I’ve done
    I have already cleared my cache and cookies
    I have already tried to disable the other plugin

    Here is the problem
    When I try to insert image to my Footer area’s widget it is always loading.
    There is no problem if I try to enter text only in to the footer widget.

    the website is: http://kharismadive.com

    Thank you for your help

    March 26, 2017 at 3:54 am #1420510

    wayansumitra
    Participant
    This reply has been marked as private.
    March 26, 2017 at 8:46 am #1420642

    Thai
    Moderator

    Hi There,

    The image seems to work fine on my end:

    View post on imgur.com

    Can you double check again?

    Thanks.

    March 26, 2017 at 8:58 am #1420645

    wayansumitra
    Participant

    Hi There,
    Thank you for your response, the problem starts when I try to change the image on the footer widget with another image. It will always fail to load..

    March 26, 2017 at 12:18 pm #1420746

    Rupok
    Member

    Hi there,

    Perhaps your image path is not correct. Can you do it and update us so that we could check?

    Thanks!

    March 26, 2017 at 12:57 pm #1420778

    wayansumitra
    Participant

    Yes I’ve even tried to copy and pasting the content from widget 2 to widget 4 (text) but ended up error.

    Whenever I tried to insert image, I can’t save the widget. I’ve even tried using insert image plugin to insert image into the widget but still resulting in error.

    There is no problem if I only input text to the widget.

    There is problem when I try to edit the text on both widget 2 and widget 4

    Thanks

    March 26, 2017 at 11:00 pm #1421142

    Rad
    Moderator

    Hi there,

    The admin ajax request returns 404 when saving, might be something is blocking it. Would it be okay to disable the Wordfence plugin? If yes then please back it up first, disabling it may reset its setting. And if you have mod_security active from your hosting, please disable it too.

    Thanks!

    March 26, 2017 at 11:33 pm #1421156

    wayansumitra
    Participant

    Hi,
    I have disable both wordfence plugin and mod_security from the hosting.

    Thanks for your help!

    March 27, 2017 at 2:08 am #1421266

    wayansumitra
    Participant

    It is fixed now,
    Thank you for your help team 🙂

    You guys are the best!

    March 27, 2017 at 2:09 am #1421268

    Paul R
    Moderator

    Hi,

    I just tried adding your logo image in the footer and it seems to work.

    https://www.screencast.com/t/vaE0yKUZNsrG

    Can you explain in full detail how are you adding an image.

    You can use this code.

    
<img src="//kharismadive.com/wp-content/uploads/2016/10/logobaru.png">

    Just change src with your image url.

    Thanks

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