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  • #176813

    beverley m
    Participant

    Hi
    I want to change the default text on the 404 page of Integrity for sciencewritingtraining.co.uk. Within WordPress, when I go to the 404 template page I get this:

    <?php

    // =============================================================================
    // 404.PHP
    // —————————————————————————–
    // Handles errors when pages do not exist.
    //
    // Content is output based on which Stack has been selected in the Customizer.
    // To view and/or edit the markup of your Stack’s index, first go to “views”
    // inside the “framework” subdirectory. Once inside, find your Stack’s folder
    // and look for a file called “wp-404.php,” where you’ll be able to find the
    // appropriate output.
    // =============================================================================

    ?>

    <?php x_get_view( x_get_stack(), ‘wp’, ‘404’ ); ?>

    But when I go via my hosting provider into the site directory, there are no files at all in the Integrity directory, though when I look via fttp, the wp-404.php file is there. What should I do?

    As a suggestion for the future, could the text on the 404 page be made editable within WordPress? The default text doesn’t fit the tone of voice of my site – nor of many others!

    Thank you

    #176846

    Christopher
    Moderator

    Hi there,

    Please update X shortocde referring to theme.co/x/member/kb/updating-your-theme-and-plugins/ and validate your product ,then you should be able to install 404 page plugin and create a custom 404 page.

    Thank you.

    #176936

    beverley m
    Participant

    Thanks. Have validated product but can’t update x xhortcodes. I had an earlier version and deleted it via ftp as instructed. On trying to install it using the link in Add ons I get this

    Downloading install package from http://sciencewritingtraining.co.uk/wp-content/themes/x/framework/plugins/x-shortcodes.zip…

    Download failed. Failure when receiving data from the peer

    Return to Extensions

    I think I had this problem originally when I installed it and had to add it via fTP – but now I can’t see it listed on the extensions on your website so can’t download it to install it…

    #176947

    beverley m
    Participant

    Am having a similar problem with slider revolution as with X short codes.

    #176952

    beverley m
    Participant

    Now I have installed the 404 plug in but can’t see where to go to add text.

    #176963

    beverley m
    Participant

    P.S. – the failure message also says ‘The plugin does not have a valid header.’

    #177015

    John Ezra
    Member

    Hi Beverley,

    Thanks for writing in and sorry that you are having trouble. The reason you are having errors is most likely due to your hosts security settings.

    The 3 plugins, X-Shortcodes and the bundled copy of Visual Composer and Revolution Slider are not coming from external sites. They are actually inside the theme files so WP is making HTTP requests to your local hosting server. In this case you would have to manually install them like you have been doing.

    Regarding 404 page.

    First you would need to create a page with your Custom 404 styled and designed as you please. Then use x extension Custom 404 to replace the 404 page to you new custom one.

    After installing the X Custom 404 Extension, you will need to enable it under X Addons.

    Once enabled you will get an option to choose the page just created.

    Once set and saved you should be good to go.

    Hope this helps!