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Archive / Can't edit pages in Cornerstone after setting Permalinks from Custom to PostName
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  • February 22, 2017 at 8:02 pm #1382207

    mikefulson
    Participant

    Hi, I created 5 pages in Cornerstone, setup my menu, and realized that the Permalinks were set to Custom, and were inserting “index.php” into the path. So I switched it to Post Name, and since, I have been unable to view and/or edit any of those pages in Cornerstone, or by typing in the Permalink URL as shown in Edit Page.

    I’ve tried switching it back to Custom with the “index.php” in there, but no luck. Have tried everything I can think of, and searched through the Forum, but haven’t found any similar situations and/or fixes for this.

    URL: http://prospectestimating.simplycreativeweb.com
    WP: 4.7.2
    X: 4.6.4
    Cornerstone: 1.3.3

    Any help or direction would be much appreciated!

    Mike

    February 22, 2017 at 10:45 pm #1382359

    Prasant Rai
    Moderator

    Hello Mike,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 23, 2017 at 12:02 pm #1383203

    mikefulson
    Participant
    This reply has been marked as private.
    February 23, 2017 at 2:08 pm #1383360

    Darshana
    Moderator

    Hi there,

    Your WordPress credentials provided seems to be invalid. However upon checking, your issue seems to be related to this (https://community.theme.co/forums/topic/certain-pages-not-working-with-cornerstone/#post-1026977).

    You can contact your hosting provider and ask them to check it for you.

    Thanks!

    February 23, 2017 at 7:32 pm #1383728

    mikefulson
    Participant

    Thanks for your help — I’ll check into that ASAP!

    Mike

    February 23, 2017 at 8:18 pm #1383762

    elijahlucian
    Participant

    did this work for you?

    February 24, 2017 at 12:42 am #1383957

    Paul R
    Moderator

    Hi,

    Let’s wait for Mike to reply or you can create a new topic and provide us your admin login so we can check your site.

    Thanks

    February 24, 2017 at 12:31 pm #1384527

    mikefulson
    Participant

    Hi, I contacted my hosting provider and they weren’t using NGINX, but managed to get me working. I’ll see if I can find out what they had to do — to update this thread with the solution.

    Thanks for all your help

    February 24, 2017 at 12:56 pm #1384559

    mikefulson
    Participant

    Update from my host: they deleted the .htaccess file and then re-saved the Permalink settings.

    February 24, 2017 at 8:32 pm #1385029

    Friech
    Moderator

    Glad you sorted things out, and thank you for sharing that info. Please feel free to get in touch with us regarding any further queries about the X|Theme and Cornerstone.

    Cheers!

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